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Citadines Bacolod City

3.0 star property
Hotel in Bacolod with a 24-hour front desk and an outdoor pool

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Photo gallery for Citadines Bacolod City

Reception
Outdoor pool
Premier Studio | Private kitchen | Microwave, electric kettle
Premier Studio | In-room safe, individually furnished, desk, laptop workspace
Deluxe Apartment, 2 Bedrooms | Private kitchen | Microwave, electric kettle

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Parking included
  • Laundry
  • Housekeeping
The current price is SAR 284
SAR 347 total
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | In-room safe, individually furnished, desk, laptop workspace

Deluxe Studio, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio | In-room safe, individually furnished, desk, laptop workspace

Premier Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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9.0 out of 10, Wonderful, (300)
The price is SAR 268
SAR 301 total
includes taxes & fees
5 Apr - 6 Apr
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About the neighborhood

Map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100

What's nearby

  • Capitol Lagoon Park - 3 min walk - 0.3 km
  • Robinsons Place Bacolod - 15 min walk - 1.3 km
  • SM City Bacolod Northwing - 6 min drive - 4.2 km
  • SMX CONVENTION CENTER - 7 min drive - 4.4 km
  • Bacolod City Government Center - 10 min drive - 6.6 km

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive

Restaurants

  • ‪Delicioso Wine Food Coffee - ‬1 min walk
  • ‪Miren - ‬9 min walk
  • ‪Bodega Grill - ‬9 min walk
  • ‪Art District - ‬11 min walk
  • ‪Cucina Italia and Gallery - ‬6 min walk

About this property

Citadines Bacolod City

Hotel in the city center
Citadines Bacolod City provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • An elevator and a 24-hour front desk
Room features
All 200 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, microwaves, and electric kettles

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee weekends 6:00 AM–10:00 AM: PHP 1200 for adults and PHP 600 for children
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 60
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Electric kettle
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 2700 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 1200 for adults and PHP 600 for children
  • Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2700 per night
  • Spa fee: PHP 1000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod

Frequently asked questions

Does Citadines Bacolod City have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Citadines Bacolod City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Bacolod City?

Self parking is free at this property.

What time is check-in at Citadines Bacolod City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Citadines Bacolod City?

Check-out is at noon.

Does Citadines Bacolod City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 1650 per vehicle applies.

Where is Citadines Bacolod City located?

Located in the heart of Bacolod, this hotel is within a 15-minute walk of Capitol Lagoon Park and Robinsons Place Bacolod. Yoyo Land and Megaworld The Upper East are also within 2 mi (3 km).

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Citadines Bacolod City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 23 out of 27 reviews
Rating 8 - Good. 3 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet with dining options
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, property conditions & facilities, communication
Love staying here !
Stayed 1 night in Jan 2025

10/10 Excellent

Bernadette Lourdes

Liked: Staff & service, property conditions & facilities
A nice place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

LEMUEL N

Liked: Cleanliness, amenities, property conditions & facilities, communication
If you are looking for luxury, convenience and value, Citadines Bacolod is your top choices to stay in Bacolod City.
Stayed 1 night in Dec 2024

10/10 Excellent

Cicel

Love the food and the staff are very nice & attentive, and for sure will recommend to my friends and family Citadines hotel. God bless
Stayed 1 night in Dec 2024

10/10 Excellent

ANTIPAS IV

Liked: Cleanliness, room comfort, communication
Great hotel in Bacolod
Courteous and professional staff, nice restaurants, clean room
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently enjoyed an exceptional stay at Citadines where the elegant ambiance and immaculate cleanliness set a perfect tone for my visit. The luxurious room, outstanding dining options, and top-notch amenities, including a stunning rooftop pool made my experience truly memorable. What truly stood out was the attentive and friendly staff, whose exceptional service ensured that every moment was enjoyable and stress-free.
Stayed 6 nights in Jan 2025

10/10 Excellent

Rheygino

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the oval all experience
Stayed 1 night in Jan 2025

10/10 Excellent

Ena

Liked: Cleanliness, property conditions & facilities, communication
The stellar customer service of the front desk.
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglass

Liked: Cleanliness, amenities, property conditions & facilities, communication
Citidines is a true 5 star property. The hotel is modern, impeccablly clean & staffed with smart, attractive, competent staff. The kitchen deserves special recognition for the quality & variety of it’s offerings. It pool & fitness area are second to none. Highly recommended!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ma Teresa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall 5 star rating
Stayed 1 night in Dec 2024

6/10 Okay

Roger

Liked: Staff & service
Nothing within walking distance
Stayed 4 nights in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superior quality. Absolutely one of the best breakfast buffets I have ever had in my life. Dinner was magnificent. The pool is wonderful and the bar was outstanding.Excellent staff and service. Citadines is striving to be the best stay in Bacolod City and it shows.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joselito

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay! Excellent staffs! Kristine, AJ and the rest of her colleagues , sorry I didn’t get all your names, in the front desk are truly courteous, helpful and admirable! Leane, the greeter, Jeremy, Shyra and the rest of wait/beverage staffs, TJ, Aaron in the egg/soup station are all so wonderful and friendly. Kudos as well to executive chef Jordan Medrano, the daily morning breakfast/bench selections are superb and all are tastefully crafted. Carl, those morning carts, superb!!! Roslyn , our room staff, great job! The hotel itself is a league of its own, but those staffers totally made you a Citadines! Truly a City of Smiles experience! Bacolod is lucky to have Citadines!
Stayed 4 nights in Sep 2024

8/10 Good

Zaldy M.

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
On Friday the 22nd a little after 6pm my mother 83 yrs of age elderly brought to my attention of a big bang noise from above the room while resting. A big bang woke her up so nervous and startled. She immediately came to front desk reported the incident and all the desk response wasnt very inspiring. Did not show any empathy while solving this problem. Per noticed the construction should be over at 6pm. On check out day no MOD on the as early 730am. So, I just left the hotel at that.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jocela

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Nov 2024

10/10 Excellent

Siddharth

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jul 2024