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"Customer Service Above And Beyond"

"Good place right downtown"

"Pittsfield is my hometown and I was very pleased with the artistic nature and quirky nature of the atmosphere. "

"The facility had a nice, good size area with tables for eating...whether some brought their own food or for the breakfast in morning. A nice large screen TV in entry vestibule...yet limited to a couch for 3 and a table for 4, yet a room off to side could also see if people want watch party. The staff very courteous and friendly, however there seemed to be many young children, 6-12, and several loud guests on my floor (tv was very loud---rooms not sound-proof). Overall though...look at the positive...it was mostly a good stay, good location near Williams, and clean place. "

"This was a very nice little getaway from everyday life. The room was nice and roomy and we loved the fireplace. "

"Everyone working at this hotel goes above & beyond. So lovely, smiles on their faces, happy to accommodate, and more importantly- the hotel looks exactly like the pictures online. Newly renovated, modern, extremely clean. Cant say enough about this place! Sidebar- Josh is the man!!"

"Great room. Comfortable. Wished we stayed longer! Will definitely recommend to friends and family. "

"Lovely inn. Clean and friendly staff. Centrally located. Short walk to center of Lenox and to Tanglewood."

"Some aspects were great, some not. The hotel restruant is an Indian cuisine which we do not like. The room we stayed in has wall and floor structural problems. There was also a camera pin hole in the ceiling over the tub I stuffed a tissue into. It was noisy between 10 to 11 pm as a group of loud drunks were walking down the hall."