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The Black Swan Lee - Lenox, Ascend Hotel Collection

3.0 star property
Lakefront hotel with free breakfast and a 24-hour fitness center

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Photo gallery for The Black Swan Lee - Lenox, Ascend Hotel Collection

Lobby
Exterior
BBQ/picnic area
Miscellaneous
Non Lakeside Superior Room, 2 Queen beds | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
The current price is SAR 348
SAR 389 total
includes taxes & fees
16 Apr - 17 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Lakeside Deluxe Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Deluxe Room, 1 King bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2013
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Superior Room, 2 Queen beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside Deluxe Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Deluxe Room, 2 Queen beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Standard Room, 1 King bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout drapes

Lakeside Superior Room, 1 King bed

Highlights

Balcony
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Superior Room, 1 King bed

Highlights

Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds | Premium bedding, desk, laptop workspace, blackout drapes

Non Lakeside Standard Room, 2 Double beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the neighborhood

Map
435 Laurel St, Lee, MA, 01238

What's nearby

  • The Mount - 4 min drive - 4.3 km
  • Shakespeare and Company - 6 min drive - 5.1 km
  • Lee Premium Outlets - 6 min drive - 4.5 km
  • Tanglewood Music Center - 8 min drive - 6.9 km
  • National Shrine of the Divine Mercy - 12 min drive - 9.8 km

Getting around

  • Pittsfield Intermodal Transportation Center - 16 min drive
  • Albany Intl. Airport (ALB) - 57 min drive

Restaurants

  • ‪McDonald's - ‬20 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Vivaldi's Pizzeria - ‬3 min drive
  • ‪51 Park Restaurant & Tavern - ‬3 min drive

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Hotel near Tanglewood Music Center
Free continental breakfast, laundry facilities, and a 24-hour gym are just a few of the amenities provided at The Black Swan Lee - Lenox, Ascend Hotel Collection. Adventurous travelers may like the motor boating and fishing at this hotel. The on-site Indian cuisine restaurant, Mint, Indian Lakeside Din, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a bar.
You'll also enjoy perks such as:
  • Free self parking
  • RV/bus/truck parking, an electric car charging station, and coffee/tea in the lobby
  • Motorized watercraft on site, a 24-hour front desk, and a computer station
  • Guest reviews say great things the dining options, helpful staff, and location
Room features
All 52 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Languages

English, Hindi, Spanish

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Berkshires Untold

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  • Free WiFi
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9.2 out of 10, Wonderful, 544 reviews
The price is SAR 363
SAR 406 total
includes taxes & fees
22 Apr - 23 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorized watercraft

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

Frequently asked questions

Is The Black Swan Lee - Lenox, Ascend Hotel Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at The Black Swan Lee - Lenox, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is The Black Swan Lee - Lenox, Ascend Hotel Collection located?

Situated on the waterfront, this hotel is within 2 mi (3 km) of Berkshire Mountain Country Store, Animagic Museum of Animation, and Lee Library. Greenock Country Club and Wyndhurst Golf & Club are also within 2 mi (3 km).

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The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Liked: Amenities
Everything was wonderful !
Stayed 2 nights in Apr 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the lake with cozy rooms. Staff is excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Greeted me right away and were very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlyn

Liked: Amenities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
The views of the lake, easy access to the lake, the Mint Restaurant onsite, and a cozy room.
Stayed 1 night in Dec 2024

8/10 Good

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two adults and a baby to enjoy winter wonderland: it worked very well! Very close to everything!
Stayed 2 nights in Feb 2025

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy feel to the hotel and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly property, close to ski resort, restaurants, and wineries.
Stayed 2 nights in Dec 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Staff was pleasant and helpful. The breakfast offerings need improvement.
Stayed 1 night in Feb 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service
Nice breakfast room, nice lake
Stayed 1 night in Nov 2024

10/10 Excellent

Marcell

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant at hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! The attached AMAZING Indian restaurant was an unexpected treat!
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view of the lake while having breakfast!
Stayed 3 nights in Dec 2024

10/10 Excellent

DAVID

Liked: Staff & service, property conditions & facilities
Clean. Very nice location. Would be beautiful in the summer. Would go there again
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area!
Our employees always stay at this hotel when we are working in the area, the manager is wonderful and the hotel is the best in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to the areas we wanted to visit. Excellent for the price
Stayed 1 night in Dec 2024

8/10 Good

michelle m

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location. Michelle was at the desk at check-in and couldn't have been nicer or more helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. We got noisy people down the hall, even when the place has strict quiete rules after 10pm.
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season getaway
Our second stay here in the off season. Quiet, clean, and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
We loved that the staff upgraded us to a lake view…gorgeous in the snow! We had dinner at the premises and it was delicious as well as really convenient not having to go back out in the cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - thanks!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Family Visit
King bed room with gas fireplace is always a very pleasant room to stay in. Location is convenient to Lee Outlet Shopping, supermarket shopping, restaurants, ski area, and town area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to plenty of hiking
Stayed 2 nights in Oct 2024

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very easy - very polite person checked us in. We had an excellent meal in the Indian restaurant on the premises.
Stayed 1 night in Nov 2024