I think this hotel has great potential and I would still recommend it to many people (just not high-end, fussy individuals). We stayed in 2 different rooms and both were nice (authentic) cave rooms. They were modern, with A/C, fairly soft beds, comfy chairs or sofas, but a musty smell - maybe that is an unfortunate downside to the cave experience. The location is great - right next to large fairy chimneys, with lots of trails to explore... but it's not well kept. There are fairly tall grasses and weeds. When the tour buses leave there is some trash remaining. And I don't want to fault the locals, but they seem comfortable with degrading household items around... an old door laying for years on the ground, some old chairs stuffed in various caves. The one staff member we met was nice, but neither of us spoke the other's language (our fault), so communication was poor. We had to leave for the airport before breakfast, so I cannot evaluate the free breakfast. I wouldn't like to make the grounds Disneyesque, but trimming back the weeds, more flower pots, and general upkeep could raise this place to a much more desirable level. We also stayed in Göreme at the Harmon Cave Suites and The Sultan Cave Suites - both provided an attractive, upscale experience. Clean grounds, lots of flowers, soft comfy outdoor furniture. The Caldera Hotel could try to emulate these other hotels and maybe draw in more customers.