Residences in Negeri Sembilan

"The entire property looks worn down, not at all as advertised. I’ve stayed at better hotels that cost the same. The amenities and the hotel grounds have seen better days."

"Spacious apartment, clean, minimal housekeeping, room doors very noisy, need to oil the hinges, swimming pool was very crowded (holiday period). Overall was a pleasant stay. "

"The staff are very welcoming and efficient, especially Hazila. She is very attentive and helpful "

"A nostalgic place for me since the the time the property was owned by Hilton, then Royal Adelphi and now Royals Chulan."

"Very quiet area - transport is a issue "

"Room is of age and dirty beddings, only provided 1 bottle of water replenishment. Breakfast limited quantity and many options ran out. "

"Room conditions seems a little worn down, but overall experience were great. "

"Pictures were deceiving. Staff were incompetent. Messed up my booking. Instead of 2 rooms 3 nights they had 1 apartment 2 rooms. The night staff didnt understand and I had to book an extra room. Overall I had paid for an extra room that we didn’t use cause the staff didn’t know how to make the changes in the system. Place was run down and dingy. We had to change rooms cause it smelled moldy, and WC was leaking. Will not recommend. "

"Please provide breakfast because it is important meal before the day start. Thanks"

"Nice"

"If only they can change the beddings that are obviously aged more than a decade or two, it would be a more pleasant stay because the management should know well that a good night’s sleep is the utmost priority to guests. All the facilities in this resort show signs of aging but you can feel that the maintenance team has worked tirelessly to make sure all the old items still function well - and yes they do, amazingly, especially the A/C. With that being said plus the competitive pricing which...

"I love the meticulous cleaning crew. They are efficient, gives attention to details (i.e. scrub everything and make sure there is not even a single hair on the floor) and are honest to God. My husband accidentally left his tablet in the room and the cleaning crew brings it to receptionist to keep for us. Luckily my other family members are still staying there and was able to keep it for us but kudos to the cleaning crew for doing an amazing job. "