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"Was one of the most beautiful places I’ve ever visited. Saint Emilion is only a short drive away and the staff was able to assist us in getting us there an back. The attention to detail is like no other when it comes to everything at the chateau. From the grounds to the incredible dinner we had. Thank you so much to all the staff that made our first time in France so memorable "

"We use this hotel as a overnight stop to and from Portugal with our two dogs. Great staff, restaurant good with nice breakfast. Thanks "

"This was our second visit to this hotel. Previously we came in a summer ,but this visit was on the last day of Bordeaux Xmas market. The hotel is situated on the tram line which you can buy tickets at the machine or on the app. To get into centre takes about ten mins. Across from hotel is the river which you can walk into Bordeaux with lots of restaurants and shops. A lot shut in the winter, but definitely worth a nice walk. You will find Mc Donald’s , Lindt and Starbucks on the way. If you need parking you need to pop into hotel to get the code and directions. When you park in the resid spots you will find a lift to take you up to reception. The staff are extremely helpful and kind. The rooms are clean and have everything to cook and be comfortable. This time we were on the ground floor and layout was different. Previously we were high up and had the most wonderful view of river and bridge. But we asked for this well in advance. Usually shops in the centre are shut on a Sunday. But special circumstances of Xmas meant they were open. So much choice and a lovely city to visit. Xmas market was huge and so we ended up going back to hotel and ordering a Uber eats as exhausted. Definitely recommend this hotel. "

"The staff was very nice!"

"Great location. Friendly staff. No aircon, so not ideal during warm summers! We were also given an accessible family room, which was less than ideal. Toilet is very basic. No shower enclosure, just a flimsy curtain that separates the toilet seat from the shower area."

"Staff really friendly/helpful. Outside pool nice. Easy parking and good location for Bordeaux tram system. Public areas of hotel clean and tidy. Only downside, while room was clean it could have done with a bit of a refurb. "