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"Good central location. Very friendly helpful staff. Very traditional building but modern rooms."

"Friendly staff, beautiful property. The free bike available were a must and very practical to go around the city! We recommend!!"

"This hotel is unreal. Every room has a beautiful balcony overlooking either the mountains or the forest. The rooms are quiet and peaceful (amazing blackout curtains too) -- we got amazing sleep after very action-packed days. The breakfast included is extremely high quality, we loved it. Most of our evenings were spent at the hotel bar / lounge area drinking delicious dark beers from the bar and playing cards by the fire. The sauna and pool are a major highlight as well - the pool is heated and half indoor, half outdoor. We swam in the snow! We also took advantage of the Finnish textile-free sauna, which was awesome. Perfect way to recover and relax after skiing, or after a particularly long night out :) Overall we absolutely loved this place, had the time of our lives here. We will DEFINITELY be back!"

"Excellent staff, always ready to provide assistance when/if required and were extremely friendly. Highly recommend this property."

"The bar and restaurant on the top floor is pretty spectacular. Great access from the railway station "

"This is a fantastic hotel in the heart of old town Innsbruck, perfect location and first class accommodation and services we really couldn't fault it. Breakfast is plentiful and something for everyone, bar area is lovely, pool and sauna were just fab and staff are friendly and welcoming and can't do enough for you. Despite booking an economy room it far exceeded expectations for size and comfort with so many fantastic details that made it just that bit more special than the average hotel. Really impressed with our stay. Spotlessly clean with amazing facilities we found this hotel exceptional value for money and would highly recommend."

"We stayed here for 3 nights and we were very pleased with the convience to skiing. The hotel was great with many breakfast options. The pool and hot tub were also nice after a day of skiing. The hotel staff was very friendly and we loved the cozy room. We will definitely be back!"

"On arrival at NALA, the friendly staff offered us complimentary prosecco and 2 free welcome cards, a scheme which gives you free transport on tram services and most local buses. Also gets you discounted entry to some attractions. Our room (505) was immaculate, quirky, spacious and the bed was so comfy. Mountain views from the bed and living room made it extra special. We didn't have breakfast there during our stay but noticed it was a popular choice with other guests. Just a minute or two walk from bus and tram stops, 10 minutes walk to the main centre or 15 mins to the train station. Great value for money, would definitely recommend NALA. We stayed 4 nights at end of January. "

"It was great. Sauna is a great addition and in a very good condition. Very nice bar with polite and professional staff. We have stayed in quadruple room as 4 adults and it was great. We went for skiing and there was an excellent storage room for skiis and heater for boots. The only disadvantage was the absence in the room of actual heater to dry our clothes after skiing or just after wash"