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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with a sauna and a seasonal outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Hot springs
Sports facility
Iron/ironing board, free WiFi
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • All inclusive
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included
The price is SAR 218
SAR 264 total
includes taxes & fees
23 Jan - 24 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, 2 Twin Beds, Mountain View

Family Room, 2 Twin Beds, Mountain View | Iron/ironing board, free WiFi

Family Room, 2 Twin Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 10
  • 2 Twin Beds

View all photos for Standard Room with 2 single beds, Mountain view

Standard Room with 2 single beds, Mountain view | Iron/ironing board, free WiFi

Standard Room with 2 single beds, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view | Iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 8
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room with 2 single beds and 1 bunk bed, Mountain view

Standard Room with 2 single beds and 1 bunk bed, Mountain view | Iron/ironing board, free WiFi

Standard Room with 2 single beds and 1 bunk bed, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Suite, 2 Twin Beds, Mountain View

Standard Suite, 2 Twin Beds, Mountain View | Iron/ironing board, free WiFi

Standard Suite, 2 Twin Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 12
  • 2 Twin Beds

View all photos for Superior Suite, 2 Twin Beds, Mountain View

Superior Suite, 2 Twin Beds, Mountain View | Iron/ironing board, free WiFi

Superior Suite, 2 Twin Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 10
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view | Iron/ironing board, free WiFi

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Classic Room, Japanese style, 4 futon beds, Mountain view | Iron/ironing board, free WiFi

Classic Room, Japanese style, 4 futon beds, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 10
  • 4 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Classic Room, Multiple Beds, Mountain View (Japanese Western Style) | Iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 10
  • 4 Twin Beds

Similar properties

Exterior

Hotel Laforet Nasu

Pet friendly
Parking included
Free WiFi
Restaurant
8.0 out of 10, Very Good, (290)
The price is SAR 235
SAR 258 total
includes taxes & fees
9 Jan - 10 January 2025
Hotel Laforet Nasu

About the neighborhood

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302

What's nearby

  • Nasu Rindo Lake - 2 min drive - 1.0 km
  • Nasu Safari Park - 9 min drive - 6.9 km
  • Fujishiro Seiji Museum - 9 min drive - 7.0 km
  • Nasu Highland Park - 16 min drive - 12.4 km
  • Nasu Animal Kingdom - 18 min drive - 15.7 km

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima Airport (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Upscale family-friendly hotel near Nasu Safari Park
Located close to Nasu Rindo Lake, Grand Mercure Nasu Highlands Resort & Spa provides an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site local and international cuisine buffet restaurant, Tenku no Mori, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • A banquet hall, an elevator, and a 24-hour front desk
Room features
All 189 rooms include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Mini fridges and housekeeping

All inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free roundtrip train station shuttle from 10:00 AM - 3:30 PM
  • Train station shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 3800 per person
  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • Tenku no Mori

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Karaoke
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space
  • Meeting rooms - 6

Outdoors

  • Garden

Spa

  • Indoor public bath (no minerals)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Grand Mercure Nasu Highlands Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Nasu Highlands Resort & Spa?

Self parking is free at this property.

What time is check-in at Grand Mercure Nasu Highlands Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Nasu Highlands Resort & Spa?

Check-out is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Nasu Highlands Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Nasu Highlands Resort & Spa located?

This family-friendly Nasu hotel is within 3 mi (5 km) of Nasu Rindo Lake and Nasu Safari Park. Fujishiro Seiji Museum and Onsenjinjya Shrine are also within 6 mi (10 km).

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 108 out of 248 reviews" "
Rating 8 - Good. 99 out of 248 reviews" "
Rating 6 - Okay. 28 out of 248 reviews" "
Rating 4 - Poor. 8 out of 248 reviews" "
Rating 2 - Terrible. 5 out of 248 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly!
This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

8/10 Good

YOZO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の壁が板張りでちょっとお粗末。
Stayed 1 night in Dec 2024

10/10 Excellent

AYAKO

Stayed 1 night in Nov 2024

8/10 Good

????

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
盛大なビュッフェスタイルでしたが並んでしまって全然進まない所もあった。 男性風呂の露天風呂に出る扉の建て付けが非常に悪く、なかなか閉まらなかった。
Stayed 1 night in Dec 2024

8/10 Good

AKIKO

Stayed 1 night in Dec 2024

10/10 Excellent

Saori

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

YUJI

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Isao

Traveled with partner
今年2回目の宿泊、メルキュール自体はエクスペディア(バイタリティ特典の4割引)経由で今年4回目。 不評だった歯磨きセットは、日本の一般的な物に変更されてた。 レストランの浴衣の袖止めゴムは、相変わらず無かったので用意して欲しい。氷の持ち帰りが自由に出来る様にして欲しい。 ラウンジのフリードリンク…おつまみ のナッツが無くなってた。復活して欲しい。朝食に納豆は欲しいな。
Stayed 1 night in Dec 2024

6/10 Okay

Mami

Traveled with family and small children
Disliked: Cleanliness
客室以外はキレイでした
Stayed 1 night in Nov 2024

8/10 Good

Katsuji

Liked: Staff & service
15時10分頃ホテルに着いたが、フロントが2名しかおらず、行列ができていた。ネットで事前チェックインしていたがメリットを感じない。電話番号の桁数がおかしいと指摘されたが、事前チェックインのシステムでは電話番号の桁数が間違と登録できないので違和感があった。 事前に聞いていなかった入湯税150円の支払いをしたが、温泉には入らなかった。 部屋風呂に入ったが、湯船に浸かってからバスルーム内にタオルがないことに気づき、ビショビショの体でバスタオルを捜しに行った。 アメニティの歯ブラシとか櫛もバスルームになく、1階のアメニティ・バーに行った。 ラウンジでは飲み物を提供していたが、ワインを紙コップで飲むような高級感のなさにビックリした。 赤ワインをワインクーラーで冷やして提供しているのにも驚いた。 ロビーの外は殺風景なのでライトアップするようなサービスがあっても良かったのではと思います。 レストランは夕食も朝食も良かったです。食事だけはリピートしてもいいと思いました。
Stayed 1 night in Dec 2024

6/10 Okay

junko

Traveled with family and small children
Liked: Cleanliness, staff & service
食事の内容以外は子連れにはとても良かったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Yoshihiro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とってもよかったです。
Stayed 1 night in Oct 2024

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

taiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Yoshiko

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
ウェルカムドリンクや、子供の遊ぶスペースなどあり早めに着いてもゆっくりできて良かった。 とってもキレイなホテルでまた、きたいと思いました。
Stayed 1 night in Nov 2024

8/10 Good

Koutaro

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
キッズルームが広くて子ども連れでも、とても利用しやすい。
Stayed 1 night in Nov 2024

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Emi

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Katsuhisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
室内窓にクモの巣。スタッフの怠慢上から目線の応対、エレベーター扉の早さ、レストラン受付時の行列後の対応、食事中隣のテーブルの清掃でアルコールが飛んできた、など。 設備リニューアルしたのに、スタッフ教育が未熟。
Stayed 1 night in Nov 2024

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Aya

Traveled with family and small children
Liked: Cleanliness
チェックインに非常に時間がかかる
Stayed 1 night in Nov 2024

8/10 Good

Tsugumi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
お部屋が広々していて、窓から見える山々の遠景が素晴らしかったです。食事はどのメニューも美味しく満足しています。ほぼ満室とのことでしたが、レストラン座席予約ができたため、会場で待つことはありませんでした。お子様が多いことを承知の上で時間帯を考慮して施設利用するとより楽しめるかと思います。ただ大勢のお客様でスタッフの皆さんは本当に大変だろうなと思いました。お世話になりありがとうございました。
Stayed 1 night in Nov 2024