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Hakodate Onuma Tsuruga Resort EPUY

3.5 star property
Rejuvenate your senses in an outdoor mineral hot spring or indulge in French fine dining amidst nature’s splendor. Let warm hospitality be your guide.

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Photo gallery for Hakodate Onuma Tsuruga Resort EPUY

Property entrance
Hot springs
Garden views, open daily
View from property
Executive Twin Room with private hot spring, Non Smoking | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included
The current price is SAR 854
SAR 1,034 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room with Open-air Bath, Non Smoking

Twin Room with Open-air Bath, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Twin Room with Open-air Bath, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed - twin
Toilet with electronic bidet
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room with private hot spring, Non Smoking

Executive Twin Room with private hot spring, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Executive Twin Room with private hot spring, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed - twin
Separate bathtub and shower
Private bathroom
Bathrobes
  • 84 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Front of property

Hakodate Onuma Prince Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 241 reviews
The price is SAR 291
SAR 352 total
includes taxes & fees
3 Mar - 4 Mar
Hakodate Onuma Prince Hotel

About the neighborhood

Map
85-9 Onuma-cho, Kameda-gun, Nanae, Hokkaido, 041-1354

What's nearby

  • Onuma Quasi-National Park - 1 min walk
  • Friendly Bear - 6 min walk
  • Hokkaido Country Club Onuma Course - 3 min drive
  • Mount Yoshinoyama - 16 min drive
  • Fort Goryokaku - 26 min drive

Getting around

  • Ōnuma Station - 7 min drive
  • Hakodate Airport (HKD) - 34 min drive

Restaurants

  • ‪ラッキーピエロ 峠下総本店 - ‬9 min drive
  • ‪ラッキーピエロ森町赤井川店 - ‬5 min drive
  • ‪山川牧場ミルクプラント - ‬3 min drive
  • ‪ひこま豚食堂&ファーマーズショップ - ‬5 min drive
  • ‪レストラン ケルン - ‬5 min drive

About this property

Hakodate Onuma Tsuruga Resort EPUY

Hotel in a national park
Take advantage of a free roundtrip airport shuttle, an outdoor mineral hot spring (onsen), and a terrace at Hakodate Onuma Tsuruga Resort EPUY. Skiers and snowboarders can spend time on the slopes at this hotel featuring a free ski shuttle. Treat yourself to spa services, such as a facial, aromatherapy, or a massage. The on-site French cuisine fine-dining restaurant, Restaurant EPUY, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • Free self parking
  • Free train station pick-up, bike rentals, and hot springs on site
  • Free newspapers, a 24-hour front desk, and tour/ticket assistance
Room features
All guestrooms at Hakodate Onuma Tsuruga Resort EPUY feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free roundtrip airport shuttle from 11:00 AM - 3:00 PM
  • Airport shuttle at scheduled times, on request
  • Free roundtrip train station shuttle from 10:00 AM - 7:00 PM
  • Train station shuttle on request
  • Free ski shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurant EPUY
  • Crawford

Things to do

  • Bicycle rentals
  • Hot springs
  • Shopping
  • Spa services

Family friendly

  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible train station shuttle

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with food allergies should contact this property at least 5 days prior to check-in.
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 7 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers train station pickup service from Onuma-Koen station only.
Additional fees may apply to children for items such as bedding and meals.
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

This property does not have elevators
Reservations are required for spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakodate Onuma Tsuruga Resort EPUY Nanae
Hakodate Onuma Tsuruga Resort EPUY
Hakodate Onuma Tsuruga EPUY Nanae
Hakodate Onuma Tsuruga EPUY
Hakodate Onuma Tsuruga Resort EPUY Nanae
Hakodate Onuma Tsuruga Resort EPUY
Hakodate Onuma Tsuruga EPUY Nanae
Hakodate Onuma Tsuruga EPUY
Hotel Hakodate Onuma Tsuruga Resort EPUY Nanae
Nanae Hakodate Onuma Tsuruga Resort EPUY Hotel
Hotel Hakodate Onuma Tsuruga Resort EPUY
Hakodate Onuma Tsuruga Resort EPUY Nanae
Onuma Tsuruga Auberge EPUY
Hakodate Onuma Tsuruga Epuy
Hakodate Onuma Tsuruga Epuy
Hakodate Onuma Tsuruga Resort EPUY Hotel
Hakodate Onuma Tsuruga Resort EPUY Nanae
Hakodate Onuma Tsuruga Resort EPUY Hotel Nanae

Frequently asked questions

Is Hakodate Onuma Tsuruga Resort EPUY pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakodate Onuma Tsuruga Resort EPUY?

Self parking is free at this property.

What time is check-in at Hakodate Onuma Tsuruga Resort EPUY?

Check-in start time: 3 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Hakodate Onuma Tsuruga Resort EPUY?

Check-out is at 11 AM.

Does Hakodate Onuma Tsuruga Resort EPUY provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 11:00 AM–3:00 PM on request.

Where is Hakodate Onuma Tsuruga Resort EPUY located?

Conveniently located near the ski slopes, this Nanae hotel is in a national park, within 2 mi (3 km) of Onuma Quasi-National Park and Hokkaido Country Club Onuma Course, and close to winter sports such as skiing lessons and snowshoeing. Mount Yoshinoyama is 2.8 mi (4.5 km) away. Ōnuma Station is 25 minutes by foot.

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Hakodate Onuma Tsuruga Resort EPUY Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 56 reviews
Rating 8 - Good. 10 out of 56 reviews
Rating 6 - Okay. 1 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great food (we had breakfast and dinner), close to everything you need in this little town.
Stayed 1 night in May 2024

10/10 Excellent

Kit Wai

Liked: Cleanliness, property conditions & facilities
Very nice dinner.
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Wow what a lovely location and hotel. We had the room with private onsen. It was very spacious with separate entertainment room connected to the onsen, off the main bedroom area. The restaurant meals were delightful with 5 star service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the Onoma Tsuruga Resort. We stayed for two nights in November and loved the property. The room we had , with a private rotemburo was very nice. It was much larger than most rooms in Japan, had excellent facilities, and the private outdoor bath was the real winner. We also enjoyed dining at the hotel. The French multi-course dinner was excellent and while not cheap (we paid 16,000 Yen per person), it was well worth it. Service, presentation, and cooking were all very impressive. There is also an excellent wine list, with good options by the glass or bottle. The setting of the hotel is lovely, by the side of the marsh (konuma). It is very quiet and relaxing, surrounded by nature. The little resort town of onumakouen is nearby, with lots of little stores, cafes, and activities. This is a less well known spot in Hokkaido, compared with Niesko or Furano, but it's so beautiful. Having a car will really help out. Anyway, the hotel is highly recommended. We enjoyed the very nice touches, like freely available wine in the bar in the afternoon and evening. It's not cheap, but we felt we got excellent value for money and look forward to staying at the other Tsuruga properties in Hokkaido.
Stayed 2 nights in Nov 2024

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

KAZUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chi Wing Flori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

noriaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素敵な施設です
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
色々とお世話になりました
手違いで娘のお料理が幼児ではなく大人と同じになっており、お夕飯の時間になって初めて気づいてしまいました。にも関わらず、すぐ確認をして頂いた後に幼児用のお食事に変更して下さり、お料理もほんと待たずに出して頂く等、ご配慮頂きました。キッチンのシェフの方々と配膳をご担当頂いた皆様には、本当に感謝しかありません。お食事はとても美味しく、お部屋も素敵でしたし、部屋の露天風呂もとても素晴らしかったです。子供連れでもとても皆様優しく接して下さり、本当に素敵な時間を過ごす事が出来ました。またお邪魔させて頂きたいと思っております。本当に有難うございました。
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lily

Stayed 1 night in Nov 2023

10/10 Excellent

yasuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好きなホテルで2度目。 スタッフのスキルも高く満足。
Stayed 1 night in Nov 2023

10/10 Excellent

Choi Ping Ada

10/10 Excellent

Shigeki

Stayed 1 night in Oct 2022

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オーベルジュ
食事がとても美味しく、快適に過ごせました。 大浴場の他にも無料の家族風呂が有り、 食事の前後にバーでのサービスが有り、楽しめました。小沼に面した散策路も気持ちが良かったです。意外にもご家族連れが多くて驚きましたが、小さなお子さんのいるグループは個室の別室で、お食事提供されていたようで、レストランは静かにお食事が出来、大人にもご家族連れにも快適な空間で良かったと思います。
Stayed 1 night in Nov 2021

10/10 Excellent

ERI

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こじんまりしていて、各所手が行き届いていました。 食事も、雰囲気も良かった。
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お料理が美味しくて、お部屋も露天風呂付きの綺麗なお部屋で、エステも気持ちよかったです。 夕食の際、ワインが注文したものと違ったのですが、ボトルワインを飲んだのに取り消ししてくれました💦 すみませんって感じです… それ以外はアルコール飲み放題のラウンジがあったりしますしとても満足です！！ また来年もお世話になります笑
Stayed 1 night in Jul 2021

8/10 Good

tsuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
優雅な滞在。リッチな気分を味わえました。
大変快適に過ごせました。着いた日の天気は良くなかったんですが、大沼公園の遊歩道はなんとか歩けました。駅から近く、チェックインもお昼ごろに済ませられゆっくり滞在できました。食事は夕食、朝食とも洋食でしたが函館で海鮮食べてたのでそれでよかった。温泉は大浴場も部屋付きの露天風呂も家内は喜んでいましたが私には少し熱すぎました。ただ部屋付きの露天風呂のためか部屋の温度ががとても暑かったのでエアコンを使いました。帰りは函館空港まで送っていただきありがとうございました。またいつかもっと長く滞在したいですね。
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また再訪したいです！
あいにくの雨でしたが、広いお部屋に泊まったためかもしらませんが大変快適に過ごすことができました。 料理は、地元の食材を利用しており季節を変えてまた宿泊したいとおもいます。 接客は大変素晴らしかったです。
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスが素敵でした。
Stayed 1 night in Feb 2021