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"Good"

"The room is clean and quiet. Their buffet breakfast is good too. the price is also very reasonable. Highly recommend this hotel in the area"

"Great hotel and location next to Shizuoka Station. Great view of Mt. Fuji from room! "

"They were super helpful with an issue I had "

"Great location across from the train station, the Grand Hills is comfortable and quiet. The service is attentive and all my needs were met. If i return to Shizuoka I would stay here again."

"Simple hotel but it has everything you need. The staff is very friendly. I stayed at this hotel to climb Mount Fuji. It was perfect for my needs! Bed is very hard but I like it. Breakfast simple but good. I would stay again! "

"Hotel is located near the bus stop which makes it easy to catch the bus from Shin-Fuji station if you arrive by Shinkansen. View of Mount Fuji from the hotel room was amazing! Very glad I picked the room with the Mount Fuji view. Staff were very friendly. There is a strict 3pm check in however you can leave your luggage if you arrive early. You just take off your shoes when entering past the lobby up to your room. You must give you shoe locker and room keycard at front desk whenever you leave the hotel. This is a good system to make sure you don’t lose your room keys when traveling outside. Free breakfast was included and it is common Japanese style breakfast buffet. Coin Laundry is great as there is also a dryer. "

"Free alcohol and certain food added. Lots of nice features."

"This hotel was wonderful. We had 9 people stay with them and everyone was more than happy with the rooms. Breakfast was great and everything was so close. "