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"This is a fantastic hotel in the heart of old town Innsbruck, perfect location and first class accommodation and services we really couldn't fault it. Breakfast is plentiful and something for everyone, bar area is lovely, pool and sauna were just fab and staff are friendly and welcoming and can't do enough for you. Despite booking an economy room it far exceeded expectations for size and comfort with so many fantastic details that made it just that bit more special than the average hotel. Really impressed with our stay. Spotlessly clean with amazing facilities we found this hotel exceptional value for money and would highly recommend."

"The staff were all friendly and professional, the hotel was immaculate, and our stay was excellent overall."

"On arrival at NALA, the friendly staff offered us complimentary prosecco and 2 free welcome cards, a scheme which gives you free transport on tram services and most local buses. Also gets you discounted entry to some attractions. Our room (505) was immaculate, quirky, spacious and the bed was so comfy. Mountain views from the bed and living room made it extra special. We didn't have breakfast there during our stay but noticed it was a popular choice with other guests. Just a minute or two walk from bus and tram stops, 10 minutes walk to the main centre or 15 mins to the train station. Great value for money, would definitely recommend NALA. We stayed 4 nights at end of January. "

"Good hotel. Great location. Excellent breakfast"

"We booked an overnight stay after travelling from Weidach to catch an early morning flight from Innsbruck airport. It was beyond all expectations and the best railway hotel I've ever been to. The view from the upper floors is spectacular. We were just ordinary travellers, but thoughtfully provided with sparkling water a a bottle of prosecco at no charge. The 12th floor bar as recommended by "The Times" was buzzy. Just 10 minutes walk from the old tow. Really praiseworthy."

"Very good"

"It was great. Sauna is a great addition and in a very good condition. Very nice bar with polite and professional staff. We have stayed in quadruple room as 4 adults and it was great. We went for skiing and there was an excellent storage room for skiis and heater for boots. The only disadvantage was the absence in the room of actual heater to dry our clothes after skiing or just after wash"

"Best hotel of out entire trip #1"

"I didn't realize this was a family hotel until we got there. It was amazing. Pool on the roof, slides, bar, hot tubs, cool off pools. AMAZING view of the alps during the day. Downstairs they have a game room for kids and pool tables. And the staff was excellent. Couple of restaurants in the building. The restaurants were good, staff was friendly and the food was good. Live music was ok guy singing was terrible. "