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"The hotel is clean comfortable, and nice. It’s in a good location and close to a tram stop. The only thing that isn’t excellent is that the WiFi is painful slow less than 3 mbps in the room. "

"We stayed for 3 nights in December, the breakfast was good and never busy, staff checking us in wet friendly and polite and spoke multiple languages. The areas itself is ok, it's near a tram stop into the centre of Basel and within close enough proximity to local amenities such as the Co-op to stock up on some essentials for cooking. The apartment was a good size with hob, microwave and fridge / freezer included which was handy. A bit disappointed with the pool area, it could use a refresh to...

"The heat was too high and I was asked to send a pic of the thetmostat. I find it inadequate to ask a guest for a pic of something that should be your responsibility. Checkout time at 12 pm is too strict considering check-in is after 3 pm. There should be, at least, one hour tolerance. The coffee machine in my room kept spilling water for no reason."