Holiday Park Resorts in Municipality of Altena

"I didn't like that we had to pay a fee to change our towels and sheets so we washed them ourselves to reuse again "

"Top "

"Would have been a nice stay if it had not have been for continual power cuts from 8pm previous evening. Woke up to freezing conditions and we all felt unwell because of it, due to disability that can be affected by the cold. we had to check out 2 days early. We agreed a reimbursement for the rest of our stay, unfortunately we were refunded less than what was agreed! Communication from accommodation was poor as sent messages before hand with no response. They tried to charge us more than what...

"It’s an amazing experiance"

"The accommodation was basic for the price we paid. hotels.com did not make it clear prior to our arrival that we would need to pay extra for bedding and towels, we had to pay additional for these at check in which was expensive. "

"Very clean. Very upto date accommodation, will definitely be back in the summer. Staff very friendly and helpful."

" paid £410 for a 2 night stay. Upon check in I was presented with a list of rules (empty bins, strip beds on departure amongst others) and asked for a €400 deposit for any potential breakages of which couldn’t be processed due to restrictive refund policies. The attitude and lack of help and welcome from staff was the worst I’ve ever experienced. No attempt to understand or put things right. The propertiy was amazing just like the pictures. The welcome and customer service was overlooked and...