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"Staff is very nice and accomodating.Lake front facility, facing great view of the lake. Though small, town is very nice and it has unique character. Room is great but not elegant but I have no reason to complain. Hotel breakfast is very good, I did not try dinner there and assume Japanese food items. Note that food choices outside are limited and many restuarants close by 6PM. Only a ramen place was open late and it was good food there although people smoke inside. If you are driving, make sure gas tank is full as there are not many gas stations in this area of Hokkaido and even those exists open late in the morning. I was a solo traveller, hiker and I truly enjopyed everything there."

"The owner was super sweet and helpful. Amazing property, clean comfortable, kutchen for cooking available. Will be back again!"

"This is a beautiful hotel with great views of the river and countryside. It is quiet and the rooms are very nice. I used the private baths with no waiting. The bar is a great whisky and wine bar. Complimentary ramen was very nice and filling. Other snacks are also given free. Staff were so friendly, and managed around my language barrier with ease and friendliness."

"Great location overlooking Lake Akan with a delicious breakfast and dinner. The Onsen facilities are beautiful and enjoyable "

"Excellent environment and facilities for onsen plus relaxation. Staff is friendly from front desk to concierge to dining! Marvellous feeling of being respected as a family!"

"The Staff was just one person when we were there and she was brilliant. She ran ar3and did everything for us, even sorting an early breakfast and taxi to the station on our last day "

"It is beautiful and peaceful. We enjoyed the Lake Akan area, the hotel grounds, the dining, and the service. The onsen pools were very relaxing."

"It is a very old hotel with only stair and far away and noisy "

"Overall a pleasant and friendly place, kept pretty clean with decent facilities. They lost a star because the fridge was rank and the kitchen very basic. Overall a good stay, but a little expensive for what was on offer."