New Grand Hotel

2.5 star property
Hotel in Mouscron

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January 2025

Photo gallery for New Grand Hotel

Interior
Room | Minibar, desk, iron/ironing board, free WiFi
Property entrance
Reception
Room | Bathroom shower

Reviews

2.0 out of 10

Popular amenities

  • Breakfast available
  • Free WiFi

Room options

Room

Highlights

Heating
TV
Portable fan
Hair dryer
Private bathroom
Minibar
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Place De La Gare 20, Mouscron, 7700

What's nearby

  • Grand Place De Mouscron - 17 min walk
  • Le Canonnier Stadium - 18 min walk
  • Kortrijk Xpo - 9 min drive
  • Stab Velodrome - 13 min drive
  • Pierre Mauroy Stadium - 20 min drive

Getting around

  • Mouscron Station - 1 min walk
  • C.H. Dron Station - 6 min drive
  • Lille (LIL-Lesquin) - 32 min drive

Restaurants

  • ‪Friterie du Thémis - ‬9 min walk
  • ‪Le Toast'Heure - ‬1 min walk
  • ‪Donaldson - ‬9 min walk
  • ‪Bowling Themis - ‬9 min walk
  • ‪China Town - ‬1 min walk

About this property

New Grand Hotel

Hotel in the city center
New Grand Hotel provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), express check-in, and tour/ticket assistance
  • Multilingual staff, concierge services, and smoke-free premises
  • An elevator
Room features
All guestrooms at New Grand Hotel include amenities such as free WiFi, free newspapers, and minibars.
Other amenities include:
  • Heating and portable fans
  • Showers, hair dryers, and shampoo
  • TVs with digital channels

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Breakfast available for a fee

Conveniences

  • Elevator

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Portable fan

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Minotel New Grand
Minotel New Grand Hotel
Minotel New Grand Hotel Mouscron
Minotel New Grand Mouscron
New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron

Frequently asked questions

Is New Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Grand Hotel?

New Grand Hotel doesn't offer parking.

What time is check-in at New Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM.

What time is check-out at New Grand Hotel?

Check-out is at 11 AM.

Where is New Grand Hotel located?

Located in the heart of Mouscron, this hotel is within 1 mi (2 km) of Grand Place De Mouscron and Le Canonnier Stadium. Aalbeke Windmill is 2.3 mi (3.7 km) away. Mouscron Station is only a 1-minute walk.

New Grand Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 3 out of 3 reviews" "

3.4/10

Cleanliness

3.4/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Edna, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Mouscron, Belgium
This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!

2/10 Terrible

loubabou

Disliked: Cleanliness, room comfort
TRES DECEVANT !
NEW GRAND HOTEL à MOUSCRON- NUIT DU 23 MAI 2012 Nous ne sommes pas restés les photos sur le site ne correspondent pas du tout à la chambre dans laquelle nous avons été placés..............

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel de passage
hotel trés moyen personnel trés desagreable surtout la responsable