New Grand Hotel provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
Breakfast (surcharge), express check-in, and tour/ticket assistance
Multilingual staff, concierge services, and smoke-free premises
An elevator
Room features
All guestrooms at New Grand Hotel include amenities such as free WiFi, free newspapers, and minibars.
Other amenities include:
Heating and portable fans
Showers, hair dryers, and shampoo
TVs with digital channels
Languages
Dutch, English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Street parking available
Food and drink
Breakfast available for a fee
Conveniences
Elevator
Guest services
Concierge services
Front desk (limited hours)
Multilingual staff
Tour/ticket assistance
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Heating
Portable fan
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Digital channels
TV
Food and drink
Minibar
More
Desk
Free newspapers
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property is also known as
Minotel New Grand
Minotel New Grand Hotel
Minotel New Grand Hotel Mouscron
Minotel New Grand Mouscron
New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron
Frequently asked questions
Is New Grand Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at New Grand Hotel?
New Grand Hotel doesn't offer parking.
What time is check-in at New Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:30 AM.
What time is check-out at New Grand Hotel?
Check-out is at 11 AM.
Where is New Grand Hotel located?
Located in the heart of Mouscron, this hotel is within 1 mi (2 km) of Grand Place De Mouscron and Le Canonnier Stadium. Aalbeke Windmill is 2.3 mi (3.7 km) away. Mouscron Station is only a 1-minute walk.
New Grand Hotel Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!
Edna
2/10 Terrible
loubabou
28 May 2012
Disliked: Cleanliness, room comfort
TRES DECEVANT !
NEW GRAND HOTEL à MOUSCRON-
NUIT DU 23 MAI 2012
Nous ne sommes pas restés
les photos sur le site ne correspondent pas du tout à la chambre dans laquelle nous avons été placés..............