4/10 Poor
Joao
Traveled with group
24 November 2024
Liked: Cleanliness
Disliked: Staff & service
The place has a unique and quirky charm. While there was no internet or tv in the bedroom, that wasn’t an issue for us. However, we found it frustrating that the staff constantly pressed us to decide on our breakfast and dinner choices. Upon check-in, we were informed that breakfast would cost $10 USD per person, and a chicken-and-rice dinner was priced at $25 USD per person. Due to these prices, we opted to dine in San Antonio, where the food was delicious and more affordable.
On the morning of our departure, we planned to have breakfast at the hotel since we were leaving early. When I checked on Expedia, I noticed that breakfast was supposed to be included in our stay, which was surprising. Additionally, during check-out, we couldn’t pay by card because the hotel didn’t have the necessary equipment. They suggested using Zelle or transferring between Bank of America accounts, but the process never worked despite trying for 30 minutes. This was extremely frustrating, especially since they don’t support card payments directly. It raises the question of why they don’t allow payments through Expedia instead.
Joao
Stayed 2 nights in Nov 2024