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"The location of the apartments is perfect - a quick and easy walk to the train/bus station, old town and lake. We only saw one member of staff during our stay but he couldn't have been more helpful, and the apartment itself was a great size and perfect for our family of four (loft room). Highly recommend!"

"Good location near the centre, payable parking at the hotel (13€), room and bathroom decent and clean. Minor issue with hair dryer cutting out after a few seconds, reception asked us to descend 3 floors to collect a replacement rather than sending one up with a member of staff so maybe customer service could be improved a little. Other than that the staff were very pleasant and the hotel was good value for money"

"When it is 30 degres outside, it'll be 35 degres inside... no AC and poor quality fan. Mold in the bathroom and bathtub in horrible condition. If youre looking for cheap accommodation at a low cost, go for it. The property has a great potential but poorly managed.. and no one can help you friday after 12 and during the weekend. No opportunity to get an extra fan or your bathroom cleaned. 1 star all the way."

"Close to the ski slopes. The chalet is large by European standards. Cleanliness could be improved."

"The apartment and the service were great. We left after 3 days and returned for 3 more nights. The only concern we have is a security issue. The main door is accessed by a code that remains the same and there is no option to lock the door from the inside. We had an incident were 3 individuals have entered the apartment unauthorized. We have talked to the manager regarding this and he said that they will change the mechanism. If they will fix this security concern we will highly recommend this...