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The Kartrite Resort & Indoor Waterpark

4.0 star property
Family-friendly hotel with 5 restaurants and bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Kartrite Resort & Indoor Waterpark

Waterslide
Property grounds
Lobby
2 bars/lounges, poolside bar
Fitness facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Breakfast available
The price is SAR 1,019
SAR 1,391 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 46 sq m
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 1 King, Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 1 King, Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Queen Suite with Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Double Queen Suite with Patio

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Jr. Suite, 1 King, Sofa Bed, Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 1 King, Sofa Bed, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 2 Bedrooms, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite, 1 King, 2 Queens, Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Two Bedroom Suite, 1 King, 2 Queens, Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 79 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Junior Double Queen Suite with Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Double Queen Suite with Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Accessible, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Family Suite, Multiple Beds, Accessible, Balcony (Bunkroom)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Balcony, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, 3 Bedrooms, Balcony, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Patio, Corner

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Patio

Floor plan

Deluxe Suite, 2 Bedrooms, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Two Bedroom Suite, 1 King, 2 Queens, Sofa Bed, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Two Bedroom Suite, 1 King, 2 Queens, Sofa Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Grand Suite, 2 Bedrooms, Accessible, Balcony (Corner)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Jr. Suite, 2 Queens + Sofa Bed, ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed, ADA

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 39 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Jr. Suite, King + Sofa Bed, Patio, ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, King + Sofa Bed, Patio, ADA

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite, 2 Queens + Sofa Bed, Patio ADA

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed, Patio ADA

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Jr. Suite, 2 Queens + Sofa Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Jr. Suite, 2 Queens + Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Suite, 1 King, 2 Queens, Sofa Bed, Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Two Bedroom Suite, 1 King, 2 Queens, Sofa Bed, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Patio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 8
  • 1 Double Sofa Bed, 4 Twin Beds and 1 King Bed

View all photos for Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Resorts World Catskills Casino

Pool
Spa
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1003)
The price is SAR 635
SAR 811 total
includes taxes & fees
23 Dec - 24 Dec
Resorts World Catskills Casino

About the neighborhood

Map
555 Resorts World Drive, Monticello, NY, 12701

What's nearby

  • Concord Monster Golf Course - 7 min walk
  • Resorts World Catskills - 7 min walk
  • The Kartrite Resort & Indoor Waterpark - 5 min drive
  • Holiday Mountain Ski and Fun Park - 10 min drive
  • Monticello Casino and Raceway - 11 min drive

Getting around

  • Stewart Intl. Airport (SWF) - 48 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Good Friends - ‬11 min walk
  • ‪Tilly's Diner - ‬10 min drive
  • ‪Doubletop Bar & Grill - ‬9 min walk
  • ‪Burger King - ‬9 min drive

About this property

The Kartrite Resort & Indoor Waterpark

Upscale family-friendly hotel near Resorts World Catskills
You can look forward to a bowling alley, a poolside bar, and concerts and live shows at The Kartrite Resort & Indoor Waterpark. Adventurous travelers may like the surfing/body boarding, rock climbing, and hiking/biking at this hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a poolside location at one of the 5 on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour health club; The Kartrite Resort & Indoor Waterpark also has a terrace, shopping on site, and a coffee shop/cafe. In-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with a lazy river, a waterslide, and cabanas
  • Buffet breakfast (surcharge), an electric car charging station, and a gift shop
  • Tour/ticket assistance, a 24-hour front desk, and a billiards/pool table
  • A front-desk safe, luggage storage, and evening entertainment
  • Guest reviews say great things about the family-friendly amenities and helpful staff
Room features
All 324 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 10-25 for adults and USD 0-15 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Harvey’s Wallbanger
  • Surfside Grill
  • Bixby's Derby
  • The Highline
  • Eat.Eat.Eat

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Hiking/biking trails
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Surfing/body boarding
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • iPod dock
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 63.72 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Parking
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kartrite Resort Indoor Waterpark Monticello
Kartrite Resort Indoor Waterpark Monticello
Kartrite Indoor Waterpark Monticello
Resort The Kartrite Resort & Indoor Waterpark Monticello
Monticello The Kartrite Resort & Indoor Waterpark Resort
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort Indoor Waterpark
The Kartrite Hotel Indoor Waterpark
Kartrite Resort Indoor Waterpark
Kartrite Indoor Waterpark
Resort The Kartrite Resort & Indoor Waterpark
The Kartrite Indoor Waterpark
The Kartrite Resort Indoor Waterpark
The Kartrite Resort & Indoor Waterpark Hotel
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort & Indoor Waterpark Hotel Monticello

Frequently asked questions

Does The Kartrite Resort & Indoor Waterpark have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is The Kartrite Resort & Indoor Waterpark pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at The Kartrite Resort & Indoor Waterpark?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Kartrite Resort & Indoor Waterpark?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is The Kartrite Resort & Indoor Waterpark located?

This family-friendly Monticello hotel is within a 10-minute walk of Concord Monster Golf Course and Resorts World Catskills. The Kartrite Resort & Indoor Waterpark is 1.1 mi (1.7 km) away.

The Kartrite Resort & Indoor Waterpark Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 548 out of 1128 reviews" "
Rating 8 - Good. 223 out of 1128 reviews" "
Rating 6 - Okay. 162 out of 1128 reviews" "
Rating 4 - Poor. 89 out of 1128 reviews" "
Rating 2 - Terrible. 106 out of 1128 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Amenities, property conditions & facilities
Loved my stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

marcela, east elmhurst

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to get an early check-in and start the fun at the water park. Room was really nice, booked the two bedroom balcony suite. Got an upgrade to the courtyard view. Seen poor reviews about food and service, but we enjoyed our meals and had no issue with service. Stayed on a Saturday night, so main "complaints" are that most restaurants only opened after 4pm, some areas of the water park were temporarily closed, and even though we had access to the water park on our check out date, the water park opens right at check out time which wouldn't have given us a chance to shower in our afterwards. Wish the water park opened earlier so we could've enjoyed it for a bit before checking out. All in all, it was a good stay and will definitely be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Madalena

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Donata

Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we will never go back and advise other families to stay clear. They have cockroaches in the rooms (yes more then one roach) we brought it to front desk they did absolutely nothing. So at 10pm I’m not looking to argue I packed my kids up and home we went because no way no how am I having cockroaches crawling on my kids or their things. This is a huge issue. Not only does this mean this place is dirty but it’s seriously not cleaned properly at all. Now let’s talk about front desk help. ZERO Mel and Gloria stared at me like I was crazy for being so upset and against zero help they all walked away told me mangers aren’t in until noon. No refund because I booked through Expedia. Totally fine I’ll call Expedia but the lack of care and concern is crazy. I will NEVER return and we are local residents. BEWARE

10/10 Excellent

Yirleidys

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Palermo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 hour wait for restaurant on a Saturday night.
Stayed 1 night in Dec 2024

6/10 Okay

Damian

Traveled with family and small children
Okay
Stayed 1 night in Dec 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Sarely

Traveled with family and small children, Traveled with family
The rooms are tiny so inconvenient even for a small family. Won’t be coming again.

10/10 Excellent

Pamela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my kids enjoyed the arcade and waterpark . I love that arcade had many options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephany, New York

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Dec 2024

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great smaller indoor waterpark. Good for an overnight stay with kids.
Stayed 1 night in Nov 2024

4/10 Poor

Giovanna

Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Stayed 1 night in Nov 2024

10/10 Excellent

Nereida

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over everything about it very nice and comfortable beds. Downside not a lot of dining options available most were closed.
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Julissa

Disliked: Staff & service, property conditions & facilities
The room was nice and clean. There was curtesy coffee but no curtesy water for the coffee. The water park was half serviced. 3 rides were closed, unable to do zip line because it was closed, rock climbing was closed. The restaurant for dinner took over one hour to receive the food, staff were very inattentive. On top of waiting for an hour for food we didn’t get any utensils and took a long time to get someone’s attention to ask for some. Everything should have been cheaper for not having everything up and running for whatever reason they have.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerard, Wayne

Stayed 2 nights in Nov 2024

4/10 Poor

Ivory

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Arrived and it was noticeably cool, we Were advised that there were no towels Available in the water park with no ETA on when there would be any. They advertise that it is 84 degrees, but it was so cold my children couldn’t enjoy the water park because of the jmcomfable temps. As if this was not bad enough we were advised that the power was going out and offered flash lights, with one employee stating the sun would come up while the power was out it would just be no heat, microwave or lights. Our weekend was ruined. Completely disappointed.
Stayed 1 night in Nov 2024

10/10 Excellent

Eldor

Breakfast is just horrible, not worth the price at all. But waterpark and especially the outdoor heated pool was cool
Stayed 1 night in Oct 2024