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Krystal Monterrey

3.5 star property
Hotel with a fitness center, a short walk to Macroplaza

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Photo gallery for Krystal Monterrey

Lobby sitting area
Lobby sitting area
Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi
Interior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available
The current price is SAR 262
SAR 312 total
includes taxes & fees
3 May - 4 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Free bottled water
Eco-friendly cleaning supplies
Coffee/tea maker
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • Sleeps 3

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Novotel Monterrey Valle

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 1,014 reviews
The price is SAR 271
SAR 322 total
includes taxes & fees
20 Apr - 21 Apr
Novotel Monterrey Valle

About the neighborhood

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 7 min walk - 0.6 km
  • Basilica de Guadalupe - 15 min walk - 1.3 km
  • Fundidora Park - 5 min drive - 4.2 km
  • Cintermex - 6 min drive - 4.7 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel near Macroplaza
Consider a stay at Krystal Monterrey and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
  • A 24-hour front desk, meeting rooms, and a banquet hall
  • Concierge services, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 207 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Similar properties

Exterior

Hotel Kavia Monterrey

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
8.8 out of 10, Excellent, 1,867 reviews
The price is SAR 274
SAR 326 total
includes taxes & fees
15 Apr - 16 Apr
Hotel Kavia Monterrey

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Krystal Monterrey?

Valet parking is available for MXN 80 per day.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Monterrey?

Check-out is at noon.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park is 1.2 mi (1.9 km) away. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

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Krystal Monterrey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1046 out of 1888 reviews
Rating 8 - Good. 400 out of 1888 reviews
Rating 6 - Okay. 197 out of 1888 reviews
Rating 4 - Poor. 132 out of 1888 reviews
Rating 2 - Terrible. 113 out of 1888 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 1 night in Feb 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place safe friendly nice place to go back
Stayed 3 nights in Feb 2025

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing food and beautiful hotel
Stayed 2 nights in Oct 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, amenities, property conditions & facilities
I would bot stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2025

8/10 Good

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good would stay there again
Stayed 4 nights in Dec 2024

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Mar 2025

8/10 Good

Kristofor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay. It’s central to old town and downtown. Very convenient.
Stayed 3 nights in Feb 2025

6/10 Okay

Ricardo

Liked: Staff & service, property conditions & facilities
it is a convenient hotel in city center. Staff helps us with what we need. It needs some upgrades but in general terms it is ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.. excellent food. Walking distance to many shopping areas and food
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandra

Liked: Staff & service, property conditions & facilities
Xx
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Spot lots of stores around
Stayed 7 nights in Dec 2024

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities
The Krystal is my go to place when I travel to Monterrey. Very friendly staff, good restaurant food & in the heart of old downtown. There were minor maintance issues like water leaked from the faucet handles when tuned on & the towels could use upgrading.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025

4/10 Poor

ROGER

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful lobby. Rooms need work. Toilet did not work, sink leaked water. Not enough towels, no Kleenex or coffee in room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service
Close to restaurants and easy logistics.
Stayed 1 night in Dec 2024

4/10 Poor

Raynard

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty hotel with shower full of hair, stained towels, old. Wouldn't recommend this hotel to anyone.

4/10 Poor

margie

Disliked: Staff & service, amenities, property conditions & facilities
The only thing I like about this hotel is the area. Besides the hotel was not that clean beds are super hard. A lot of the furniture was damaged. That matches are super hard restaurant was dusty and much more. Also, I asked front desk for a blanket, and never received that.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo!
Stayed 2 nights in Dec 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in Mar 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Nov 2024

10/10 Excellent

Valee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Yazmin

Liked: Cleanliness, staff & service
Bad and good experience
Stayed 3 nights in Mar 2025