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"All of staff were very helpful."

"Our stay was amazing. Probably one of the nicest hotels we have stayed in. Service was top notch. The rooms were beautiful. Couldn’t ask for anything more. "

"Location is nearby to the train station, room is big n beautiful "

"Beds are not comfortable. Location is good. Check in is strange. The staff, instead of checking you in, helps you to self-check in on a machine. "

"This was very nice place and we will definitely go back. Walking from the train station was not bad if we didn’t have bags to carry. We will take a cab next time."

"Nice stop in toba with a nice view of the water. Staff was very friendly and accommodating. Drink bar and “soba hour” at 9pm was a nice touch. Seems like they recently had some renovations, so it’s nice and updated. "

"Wonderful experience! Friendly and helpful staff, clean and large room (Annex Grande), good restaurant, relaxing onsen, beautiful lobby lounge with delicious amenities, self-laundry available, luggage storage available, easy parking. You have to walk out onto the street and re-enter the premises (adjacent bldg) to access the restaurant and onsen if you reserve a room on the Annex Grande side of the hotel. Besides that minor detail, it was a great stay and would reserve again! "

"This place is amazing. Its proper ryokan with very high quality and service. It is away from downtown but worth taking time to get here. Food was delicious and probably best I had in Japan"

"Walkable to use shrine and meals were all wonderful!"