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"Andreas (I believe he is part of ownership) at reception was unbelievable. He was friendly, warm, accommodating and took time to make suggestions for sites to visit. Gave instructions on beating Munich traffic and was just All around an informative and helpful person. I’d recommend this hotel based on our experience with him and the other members of the staff."

"This was our second time staying here, last time was in the Summer of this year. Seeing it both during the Summer and Winter makes it feel totally different. The hotel is beautiful, the location is beautiful, and the food that’s included is top tier. We spent all day relaxing at the thermal baths and saunas, and then slept great in our comfortable bed. "

"This was our 2nd stay at this hotel and it was even better this time "

"Walking distance from airport. Good transportation to/from centre of town. We booked an accessible room for a wheelchair user and it was a good room. Would stay there again."

"This is one of my favorite places for relaxing and walking. Our train was late from France and they made sure we had dinner. Staff is so helpful, food is delicious, facilities our so nice. A wonderful place."

"This hotel was very convenient and safe! We loved the area. Close to the city center!!! "

"Lovely hotel. Rooms very clean. Staff very helpful. Breakfast delicious. Very easily walkable to the shops and Christmas markets. Would definitely stay there again. "

"Wonderful hotel with excellent services. The staff are amazing as well as the location and amenities. It is really worth staying here. Parking is easy and lots to do in and around the site that include walks along the lake or spend some time in the spa and pool. Highly recommended."

"Conveniently located. The facility is well designed, very functional, fairly clean, and offers all amenities (except dining) - breakfast, coffee, refreshments, and even laundry facility. Will definitley stay there again next time we visit Innsbruck/ Telfs."