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"Good location, close to the yubatake. Hotel is modern, looks new and clean, however did find mould on the shower floor. Meals not a strong suit. Great stay overall."

"Our stay here was wonderful. Two adults and 2 children in a traditional room. Beautiful onsen area (male/female) which our girls loved. Staff very helpful even though not much English spoken it didn’t cause a problem. Great location to walk into town. My daughter left her iPad in a cupboard and the hotel kindly sent it onto our next location. They went above and beyond. Highly recommended!"

"Very relaxing location. "

"A very tastefully styled property with comfortable rooms and a very pleasant atmosphere. Breakfast was excellent. I also really enjoyed in on-site public bath. There was plenty of parking during my stay. I would return to this property. "

"Good location and easy access "

"Great service and convenient for skiing!"

"Very closed to the bus station, which was about 5 mins walk. The hotel is building with old architecture, but with modern updates. It was an easy check-in process. Our room was really nice and spacious. The room was clean, but my blank had a small stain on the blanket. The wifi is really good. There is a public onsen on the lower floor for guests to enjoy. We reserved a 45 mins private onsen for 3200 yen. It was well worth it! The room was roomy and clean. It has a private shower and bathroom. The we enjoyed our private onsen. Very relaxing. Highly recommend. Some tips. Don't walk in the hotel with your shoes or sneakers. There are sandals that you can walk outside the streets with. It's located in the lockers with the keys when you entered the hotel. If you want to walk around the hotel you can walk with your socks or the staff can you give a sandals. Breakfast is a buffet. Limited selections, and you have to make a time slot rsvp. They bar closed around 10pm. We loved our one night stayed. We would come back again!"

"Very good."

"Stayed a night. 10 min walk to Karuizawa station. Nice and cosy. Small 3 storey hotel/inn. Simple but good breakfast included. "