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Sheraton Grande Ocean Resort

4.5 star property
Luxury resort with 7 restaurants connected to the convention center in Miyazaki

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Photo gallery for Sheraton Grande Ocean Resort

Indoor pool, seasonal outdoor pool
Club Twin Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi
Hot springs
Panoramic Suite, Non Smoking (Club Floor,Grand view bath) | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Breakfast available
  • Room service
The current price is SAR 376
SAR 413 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Corner Twin Room, Multiple Beds, Non Smoking

Corner Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Twin Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 71 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, 1 King Bed, Non Smoking, Corner

Double Room, 1 King Bed, Non Smoking, Corner | Premium bedding, in-room safe, iron/ironing board, free WiFi

Double Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 71 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • 112 sq m
  • Ocean view
  • Sleeps 10
  • 5 Large Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite, 1 Bedroom, Non Smoking (Kings)

Highlights

Air conditioning
TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • 169 sq m
  • Ocean view
  • Sleeps 10
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Panoramic Suite, Non Smoking (Club Floor,Grand view bath) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Highlights

Air conditioning
TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking (Club Floor)

Royal Suite, Non Smoking (Club Floor) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Royal Suite, Non Smoking (Club Floor)

Highlights

Air conditioning
TV
Premium bedding
2 bedrooms
Hair dryer
Shower/tub combination
Bidet
2 bathrooms
  • 300 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Corner Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • 109 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Style Family Suite Non-Smoking

Japanese Style Family Suite Non-Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese Style Family Suite Non-Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 100 sq m
  • Partial ocean view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Club Double Room, 1 King Bed, Non Smoking, Executive Level

Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Double Room, 1 King Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking

Highlights

Air conditioning
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
Electric kettle
  • 71 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 8
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite, Non Smoking, Executive Level

Highlights

Air conditioning
TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Single Room, Non Smoking

Highlights

Air conditioning
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
Electric kettle
  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese and Western Style Family Suite , Non smoking

Highlights

Separate sitting area
Air conditioning
TV
Premium bedding
2 bedrooms
Hair dryer
Shower/tub combination
Bidet
  • 146 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Club Triple Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Royal Japanese Style Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
TV
Premium bedding
2 bedrooms
Hair dryer
Shower/tub combination
Bidet
  • 176 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • 109 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

About the neighborhood

Map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545

What's nearby

  • Phoenix Seagaia Resort - 1 min walk - 0.1 km
  • Tom Watson Golf Course - 2 min drive - 1.2 km
  • Phoenix Country Club - 3 min drive - 2.1 km
  • Aeon Mall Miyazaki - 6 min drive - 5.1 km
  • Miyazaki City Phoenix Zoo - 11 min drive - 10.2 km

Getting around

  • Miyazaki Station - 21 min drive
  • Miyazaki Airport (KMI) - 28 min drive

Restaurants

  • ‪パインテラス - ‬11 min walk
  • ‪風待ちテラス - ‬1 min walk
  • ‪英国式庭園 - ‬3 min drive
  • ‪セプト クルール - ‬4 min drive
  • ‪ぽっくる農園 - ‬3 min drive

About this property

Sheraton Grande Ocean Resort

Luxury family-friendly resort near Phoenix Seagaia Resort
At Sheraton Grande Ocean Resort, you can look forward to a golf course, an indoor public bath (no minerals), and a grocery/convenience store. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. For some rest and relaxation, visit the 3 hot springs or hot tub, and indulge in a body treatment, a Thai massage, or a facial. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Enjoy the health club, as well as activities like horseback riding. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a shopping mall on site.
Other perks at this resort include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and hot springs on site
  • 3 indoor tennis courts, a roundtrip airport shuttle (surcharge), and a children's club (surcharge)
  • Guest reviews speak highly of the first-rate property condition
Room features
All 734 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, Japanese

Similar properties

Hot springs

Holiday Inn ANA Miyazaki by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,005 reviews
The price is SAR 117
SAR 233 total
includes taxes & fees
10 Apr - 11 Apr
Holiday Inn ANA Miyazaki by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:30 AM: JPY 3800 for adults and JPY 1900 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • ガーデンビュッフェ「パインテラス」
  • Ristorante ARCO
  • 米九（こめきゅう）
  • 中国料理「藍海（らんはい）」
  • 寿司処「八潮」

Things to do

  • 3 indoor tennis courts
  • 10 outdoor tennis courts
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Horse riding/rentals
  • Hot springs
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping mall
  • Shopping

Family friendly

  • Children's club (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator (on request)
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • 3 hot springs
  • 10 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature (Fahrenheit) - 104
  • Indoor public bath (no minerals)
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor public bath (no minerals)
  • Spa open select days
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator (on request)

More

  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.
The name of this property will be changing to Phoenix Seagaia Ocean Tower as of June 6, 2025. 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Frequently asked questions

Does Sheraton Grande Ocean Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Sheraton Grande Ocean Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grande Ocean Resort?

Self parking is free at this property.

What time is check-in at Sheraton Grande Ocean Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Grande Ocean Resort?

Check-out is at 11 AM.

Does Sheraton Grande Ocean Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sheraton Grande Ocean Resort located?

This family-friendly Miyazaki resort is located by the ocean, within 1 mi (2 km) of Phoenix Seagaia Resort, Florante Miyazaki, and Phoenix Country Club. Tom Watson Golf Course and Eda Shrine are also within 1 mi (2 km).

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Sheraton Grande Ocean Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1013 reviews
Rating 8 - Good. 244 out of 1013 reviews
Rating 6 - Okay. 65 out of 1013 reviews
Rating 4 - Poor. 25 out of 1013 reviews
Rating 2 - Terrible. 24 out of 1013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

DANIEL REINHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Onsen
Stayed 1 night in Mar 2025

10/10 Excellent

Yiming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to live. Friendly and professional front desk people. Great food choices.
Stayed 4 nights in Feb 2025

8/10 Good

Hui chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

hideki

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Yuen Fun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place with indoor and open air hot spring for relaxation. Excellent service. They provided delicious and fresh meal. I can enjoy my holiday with my friends in a quite and comfortable place.
Stayed 1 night in Dec 2024

10/10 Excellent

Jin-gu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Miyazaki. Enough space even in standard room, ocean view and great facility with reasonable pricing.
Stayed 7 nights in Sep 2024

10/10 Excellent

JONGHYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really good and impressive since my stay. Actually, Your staff is good to me.
Stayed 1 night in Oct 2024

6/10 Okay

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Given that we had 2 children (stayed for free), no towels were provided for them and water was only provided for paying adults. Quite disappointed with this as it is a 4 star hotel. Onsen is good but far from room. Breakfast buffet spread at pine terrace is good.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in a gorgeous part of Miyazaki! You can see the expansive views of the ocean and a well maintained golf course from your hotel room. All of the staff operating the hotel were extremely friendly and knowledgeable about the area as well. I highly recommend staying here during a visit to Miyazaki!
Stayed 1 night in Aug 2024

8/10 Good

Mable

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is huge for conferences. It is quite dated and the curtains in our room were torn. It is very near the zoo and the beach which means it is far from the city.
Stayed 1 night in Oct 2024

6/10 Okay

Joacim

Liked: Cleanliness, amenities
Wh chose this hotel as it had a pool. When we got to the hotel they informed us that there only was one indoor pool and it was in the club/gym that had an age limit of 15 years old. That meaning our kids could not use it. Other activities were really hard to book, eg. the tennis courts were all booked foe a tournament. The room was very big and nice, however outdated. Buffet was OK . Nice outdoor area where you could grill marshmallows. Nice onsen.
Stayed 1 night in Oct 2024

10/10 Excellent

??

Good
Stayed 2 nights in Sep 2024

2/10 Terrible

TIANYU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please avoid this hotel if possible, I would like to give 0 star if possible. Very disappointing. It doesn’t feel like you are visiting one of the Japan’s hotel. 1) when I check in to the room, I noticed some blood around the bathtub area. After called room service, they just send someone here to wipe it off with a towel. No apologies or any kind of explanation. 2) the Onsens are far away from the building. Extremely inconvenient in the winter times. The Onsen facilities are dirty and unorganized. I see a family with young kids dip into the water without any pre-clean. No staff around to keep everything clean and organized. 3) no customer service, staff is cold and looks like they don’t even care if you are there or not. They don’t care about your visit. 4) can’t call a taxi for you. When I check out, I asked to call a taxi, they explained to me that they can’t call taxi. All you can do is wait till there is one come in randomly. I waited 30 mins in the cold and windy weather. No taxi came, I ended up with taking bus with 2 huge luggage. The entire visit is way over just disappointed, almost to a level that’s regrettable/horrible. I feel like escaped from Miyazaki. Don’t get me wrong, Miyazaki is a beautiful city with amazing ocean and forests view. Just avoid this hotel then you should be fine. Forget to mention the food is horrible. Half board is definitely a rip off.
Stayed 1 night in Feb 2025

8/10 Good

Sachiko

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
設備は大型ホテルにしては手入れが行き届いて綺麗でした。温泉はアプリで混み具合を見て、早朝は空いていたのでゆっくり楽しめました。素泊まりの方が朝食会場で団体客と接することもなく、快適かもしれません。
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel service Nice environment and ambiance
Stayed 2 nights in Mar 2025

8/10 Good

yuichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MISAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗

10/10 Excellent

MISAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色と利便性が良い

10/10 Excellent

MISAKO

Liked: Amenities, property conditions & facilities
隣がうるさかったけど、すぐに対応してくれました。
Stayed 1 night in Mar 2025

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities
景観、サービス共に最高でした
Stayed 1 night in Mar 2025

10/10 Excellent

makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつもレベルの高いサービスを提供していただけると感じています。惜しむらくは5人、６人家族で泊まれる環境（広い部屋にエキストラベッド）などがあればもっと良いと思います。 ホテルの格式の問題もあるとは思いますが。
Stayed 1 night in Mar 2025

10/10 Excellent

Ryota

Liked: Cleanliness, staff & service
近くに何も店がない
Stayed 1 night in Mar 2025

10/10 Excellent

TAKANORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

jungok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Masaharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 1 night in Feb 2025