"An Experience That Started with Challenges but Ended with Outstanding Customer Service During my recent stay at Barceló Guatemala City, I faced some difficulties while trying to extend my reservation and avoid changing rooms. Initially, the experience was not what I expected, as I encountered communication ..."

"The staff is very helpful. Shuttle service was smooth. We loved our stay and will be back!"

"Great location with only a few block walk to museums, dining, entertainment and historic sites. Hotel itself is a great historic site with access to 6 museums on property. In addition, the food and bar were great locations on site with a very appealing atmosphere. We had an upgraded room which provided ..."

"Un hotel muy bonito, con centro comercial en la planta baja, muy limpio la comida riquísima."

"Very helpful staff. Delicious and varied breakfast. It was a nice place to stay."

"Service is great and rooms are beautful. The rooms on the 9th executive floor only have a single door between them so noise is easily heard through the door. Hot tub was very dirty the second day we were there but overall a very nice hotel."