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"Staff extremely polite. Property in great shape and very clean. Easy to walk to many dining establishments "

"I recently had the pleasure of staying at the New Akao Hotel in Atami, and it was an unforgettable experience. From the moment I arrived, I was captivated by the stunning ocean views and the hotel's incredible location perched along the coastline. The rooms are spacious, impeccably clean, and designed to maximize the breathtaking scenery—waking up to the sound of the waves and the sunrise over the water was truly magical. The onsen (hot springs) was a highlight, offering a serene and rejuvenating soak while overlooking the endless sea. The hospitality was outstanding. The staff was attentive, professional, and went above and beyond to ensure a comfortable and enjoyable stay. The dining experience was equally impressive, with fresh, beautifully prepared Japanese cuisine that showcased local flavors. Beyond the hotel, Atami itself is a charming getaway with beautiful gardens, relaxing beaches, and rich cultural sites. The hotel's proximity to these attractions makes it an excellent base for exploring the area. Overall, the New Akao Hotel delivers an exceptional blend of luxury, relaxation, and authentic Japanese hospitality. I highly recommend it for anyone looking for a peaceful retreat with world-class views and service. ⭐⭐⭐⭐⭐"

"Awesome hotel with a superb location close to the exhibition halls and located within a shopping area. Beautiful and good sized room with all the things I needed. "

"Nice clean room. The onsen is top notch. "

"Great accom beautiful staff and friendly "

"Very clean, modern and comfortable rooms"

"All the staff was amazing. Most speak some English so it's not that difficult to communicate. Everyone we spoke to was very helpful. The hotel itself was not far from Yokohama station and very conveniently located. Will definitely visit again next time I'm in Japan! Also, they will store your luggage before check-in time and help you ship it to your next destination!"

"The hotel is located in the best area in Yokohama. The staffs are very friendly and gave us a great service. "

"Location of this wonderful western style hotel, adjacent Yamashita park and short walk to China Town, was a bonus. The real pleasure, and why I'll be back, were the plushly appointed room -- with a long, deep bath!! -- and the personable, professional staff. Concierge went out of her way to promptly arrange parking and luggage storage tho we arrived hours early plus dinner reservations nearby. Monte Cristo breakfast (ham, cheese melt) was clincher. Five star accommodation that lives up to its reputation. "