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"Excellent stay at the Old Custom House over Easter weekend. We were able to get into our room early and were pleased with how nicely decorated and well equipped the room was. We also had a lovely view from the two windows over the very pretty harbour. The bed was very comfortable and although quite small, the room was full of character. Staff were friendly and welcoming at the hotel and the lady doing breakfast both mornings we were there was delightful. Breakfast was included in our room rate and was very good."

"Clean and comfortable. The staff were friendly and helpful. "

"We have enjoyed our stay v. much. Fortunately, we were able to walk up the steep stairs to our room, but this could be difficult for others less able. A sash on one of the windows was broken, so I did mention it. The food and service was excellent in the lovely restaurant. Staff very friendly and efficient. Thank you for such a delightful stay. Patricia. "

"Lovely views, close to truro Station friendly helpful staff, lovely food"

"Overall, a great few days at this hotel. Negatives - mattress was a little hard for me. The afternoon tea was a little disappointing, the sandwiches were a little crispy around the edges where they hadn’t been made to order and the scones were overcooked. However, positives far outweighed the negatives. The receptionist was extremely friendly on arrival. Every member of staff we met were welcoming and friendly, going out of their way to please. The front of house for breakfast were exceptional. I had a massage, I had Merryn, this was the highlight of my trip and will stay with me forever, due to the conversation we had. What a special lady. ❤️ Overall, we will certainly return. We have come away refreshed and happy. "

"I stay in hotels alot and this hotel is my favourite, its always a perfect stay. From the moment you check in they are very welcoming and friendly, you have everything you need in your room, the food is amazing and a very relaxing stay. The ev charging is also a bonus. 10/10 "

"Lovely hotel overlooking fistrel beach. Staff are friendly and accommodating. The food is nice in the Bistro and there's a pool that you can swim in. Lovely walks all around . I was very happy with my stay . "

"Comfortable beds and a delicious breakfast."

"property has heritage feeling, stayed in family room with separate space for kids. breakfast was good english bfast. enjoyed. bit of swimming and jacuzzi"