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"Very happy with property and ease of access"

"The customer service was great! Rooms were clean and hotel breakfast was really nice. Ideal location being right by the train station. We enjoyed our stay and will certainly be back!"

"This hotel is quirky and old which adds to the charm and character. Some parts are dated because they are listed and have great history. 1920’s lift! Winston Churchill chair. We loved these additions. It is clean, well presented and staff are friendly, welcoming and helpful. They explained our options for room, checked we were ok on higher floor and offered to show us how to get there. (Some areas are a bit warren like to get to (part of the charm). The room was large, clean, comfy beds, well stocked with tea/coffee, toiletries and towels. Big comfy pillows, warm room, TV etc. The water pressure was challenged (explained in bathroom notice - due to old plumbing and high floor) but adequate. It got warm but not hot in shower. Drunk singing guests woke my daughter around 1am and the windows let all noise through. Noisy traffic and bin men woke me at 6am. These are not the hotel’s fault but a consideration if you are a light sleeper. The beds were really comfortable and we easily got back to sleep. It was hard to leave the beds for breakfast, but we are glad we did. Again we were met by friendly welcoming staff, explained the buffet available and asked which drink we would like. All delicious and plentiful. A large range of cooked breakfast, cereals, pastries and fruit and yoghurt on offer. We had a brilliant stay and will come again. The hotel is right on seafront and near The Lanes. Parking available. Awesome. "

"Excellent hotel. Friendly helpful staff. Room upgrade worth it."

"Great value, comfortable bed and helpful, friendly staff. Room and hotel was warm on a cold breezy night. The reception staff were great and let us leave our case the following day while we wandered around Eastbourne. "

"We had auch a lovely weekend stay here in March 2025. Couldnt fault the hotel in anyway.."

"Loved my two night stay. My room was one of the newly renovated rooms and it was lovely. I was on the fourth floor. Looks as if they are working their way around the rest of the hotel but there was no noise or disruption. The reception staff were very friendly and overall the hotel added something special to my short stay in Brighton. "

"Everything "

"The hotel decoration was beautiful and very clean. The room was perfect and when we had an issue the staff were very efficient and moved us to a new room. The hotel was very quiet except for a bit of noise during one day when scaffolding was being erected outside the new room we were in, this was due to repairs taking place so couldn’t be helped. We had a superb breakfast each morning with lots of choice."