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Hotel Polanco

3.0 star property
Hotel with a fitness center, a short walk to Paseo de la Reforma

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Polanco

Front of property
Lobby
Breakfast area
Staircase
In-room safe, desk, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is SAR 288
SAR 344 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
In-room safe
Desk
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Chapultepec Park - 7 min walk - 0.6 km
  • Auditorio Nacional - 9 min walk - 0.8 km
  • Antara Polanco - 15 min walk - 1.3 km
  • Soumaya Museum - 3 min drive - 2.0 km

Getting around

  • Auditorio Station - 14 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Gin Gin - ‬4 min walk
  • ‪Parole Polanco - ‬3 min walk
  • ‪Tacos de la Sombrilla Azul - ‬7 min walk
  • ‪Manaw Thai Kitchen - ‬4 min walk
  • ‪Dante Brasa y Fuego - Polanco - ‬3 min walk

About this property

Hotel Polanco

Hotel near Paseo de la Reforma
Close to Auditorio Nacional and Antara Polanco, Hotel Polanco provides dry cleaning/laundry services, a gym, and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises, an elevator, and tour/ticket assistance
  • A 24-hour front desk and 1 meeting room
Room features
All 71 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Fitness center

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Elevator

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Frequently asked questions

Is Hotel Polanco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Polanco?

Hotel Polanco doesn't offer parking.

What time is check-in at Hotel Polanco?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Polanco?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Polanco located?

Located in Polanco, this hotel is within a 5-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Chapultepec Park and Auditorio Nacional are also within 10 minutes. Auditorio Station is 14 minutes by foot and Polanco Station is 17 minutes.

Hotel Polanco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 171 out of 418 reviews" "
Rating 8 - Good. 131 out of 418 reviews" "
Rating 6 - Okay. 56 out of 418 reviews" "
Rating 4 - Poor. 33 out of 418 reviews" "
Rating 2 - Terrible. 27 out of 418 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation. I highly recommend Hotel Polanco
Stayed 4 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CRYOLOGISTICS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El staff muy eficiente
Stayed 1 night in Oct 2024

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Luciano

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend to stay here. That’s all I have to say.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2024

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and location is convenient!
Stayed 2 nights in Aug 2024

6/10 Okay

Giannandrea

Business traveler
Disliked: Staff & service, property conditions & facilities
Hotel vecchio e persone poco disponibili
Un poco maleducati e sbrigativi al checkin, hotel vecchio senza alcun servizio, scosiglio
Stayed 3 nights in Jul 2024

10/10 Excellent

CRYOLOGISTICS

Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Olban

Stayed 2 nights in Oct 2023

6/10 Okay

Donald

Business traveler
Disliked: Amenities
Convenient and affordable
Stayed 3 nights in Sep 2023

10/10 Excellent

EZEQUIEL

Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

robert

Traveled with partner
Disliked: Amenities
Room was very clean, lobby and hallways a little dirty
Stayed 2 nights in Aug 2023

10/10 Excellent

Oscar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Jorge

Stayed 1 night in Aug 2023

10/10 Excellent

Ezequiel

Stayed 2 nights in Jul 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jorge Luis, cuauhtemoc

Stayed 1 night in Jul 2023

8/10 Good

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk don’t like customers coming from expedia; they complained about loosing money. However, the hotel is very clean and well kept. The location is amazing. So, I do recommend this hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ezequiel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

JOSE ANTONIO

Stayed 1 night in Mar 2023

2/10 Terrible

Gunnar

Disliked: Staff & service
When I arrived I was told that my reservation was not there, they made me fill out some paperwork and told me they would make another reservation for me. In the end they accepted that they had my reservation with Expedía, but that they would not use it because they charge them commission.
Stayed 2 nights in Feb 2023