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"Never a 4 star property. We arrived mid-afternoon and the reception was closed. Not just the reception desk but the entire building. Had to wait outside in the cold with our luggage for over an hour until we were eventually given our key. The apartment is supposed to be for 6, but we struggled for space as a family of 4. There is one toilet but two bathrooms, not ideal. You are required to clean the kitchen and strip beds prior to departure. There is no where to get a drink, not even a coffee, even if there was the reception building is closed most of the day. Safe to say we won’t be rushing back. "

"The staff was over the top. Everybody exceeded expectations. Location could not have been better"