Search Chalets in Merang

"The hotel is in need of a renovation. The first day we stayed we got food poisoning, there are no other dining options that looked enticing nearby so we were forced to eat all our meals at the hotel and it is the worst food I have eaten on this trip. The towels are old and rough, everything is dated and although the team are nice, it cannot make up for the experience. The kids room is dark and dingy, the table tennis rackets etc are falling apart, the hand soap dispensers are broken etc etc "

"Superb"

"Ok"

"The apartment is clean and comfortable. Very good value for money."

"All the services are perfect from the reception to the house keeping staff. "

"Extended my stay and that explains it all. "

"All is good except the parking. There are only 2 parking space for the entire hotel. The rest have to park at the public parking area. If stay on normal days, have to worry about paying the public parking charges per hour from 8am to 5pm, except weekend and public holiday."

"Location and guest service were amazing. Staff is very friendly and approachable however the building itself requires some improvements like paintings, renovations and bathroom upgrade. There are loads of minor jobs that could be done in one day sp bungalows wpuld look much better. I would invest more money to create executive suits fpr higjer standards."

"I can only rate this properly on one aspect, which is the great upgrade we got as we were moved to Taraas resort because of technical issues… This just proves how much they care about their customers "