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Arena Boutique Hotel Kuala Terengganu

3.0 star property
Hotel in Kuala Terengganu with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Arena Boutique Hotel Kuala Terengganu

Interior entrance
Deluxe Family-4 Room | Desk, soundproofing, iron/ironing board, bed sheets
Executive Suite | Desk, soundproofing, iron/ironing board, bed sheets
Lobby
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is SAR 115
SAR 144 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premium King

Premium King | Desk, soundproofing, iron/ironing board, bed sheets

Premium King

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
  • 33.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family-3 Room

Superior Family-3 Room | Desk, soundproofing, iron/ironing board, bed sheets

Superior Family-3 Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Single

Superior Single | Desk, soundproofing, iron/ironing board, bed sheets

Superior Single

Highlights

Soundproofed
Air conditioning
Smart TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Queen

Superior Queen | Desk, soundproofing, iron/ironing board, bed sheets

Superior Queen

Highlights

Soundproofed
Air conditioning
Smart TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family-5 Room

Premium Family-5 Room | Desk, soundproofing, iron/ironing board, bed sheets

Premium Family-5 Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Family-4 Room

Deluxe Family-4 Room | Desk, soundproofing, iron/ironing board, bed sheets

Deluxe Family-4 Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Desk, soundproofing, iron/ironing board, bed sheets

Deluxe King

Highlights

Soundproofed
Air conditioning
Smart TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | Desk, soundproofing, iron/ironing board, bed sheets

Superior Twin

Highlights

Soundproofed
Air conditioning
Smart TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Desk, soundproofing, iron/ironing board, bed sheets

Executive Suite

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 3
  • 1 King Bed, 1 Queen Sofa Bed and 1 Twin Futon

View all photos for Family Superior

Desk, soundproofing, iron/ironing board, bed sheets

Family Superior

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite

Desk, soundproofing, iron/ironing board, bed sheets

Executive Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Deluxe King Room

Desk, soundproofing, iron/ironing board, bed sheets

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Desk, soundproofing, iron/ironing board, bed sheets

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Family Room

Desk, soundproofing, iron/ironing board, bed sheets

Premium Family Room

  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Premium King Room

Desk, soundproofing, iron/ironing board, bed sheets

Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Desk, soundproofing, iron/ironing board, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Desk, soundproofing, iron/ironing board, bed sheets

Deluxe Family Room

  • Sleeps 4
  • 2 Queen Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the neighborhood

Map
No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu, 20200

What's nearby

  • Kampung Cina - 3 min walk
  • Pasar Payang - 9 min walk
  • Istana Maziah - 15 min walk
  • Kuala Terengganu Drawbridge - 3 min drive
  • Crystal Mosque - 7 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 22 min drive

Restaurants

  • ‪Plaza Perdana - ‬3 min walk
  • ‪Superstar Family Karaoke - ‬3 min walk
  • ‪Nasi Dagang Atas Tol - Bandar - ‬3 min walk
  • ‪Plan A Restaurant - ‬4 min walk
  • ‪Auntie Dayana's - ‬2 min walk

About this property

Arena Boutique Hotel Kuala Terengganu

Property highlights
Shopping on site, dry cleaning/laundry services, and an outdoor entertainment area are just a few of the amenities provided at Arena Boutique Hotel Kuala Terengganu. In addition to a 24-hour gym and a business center, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and ATM/banking services
  • A front-desk safe, an elevator, and tour/ticket assistance
Room features
All 88 rooms include comforts such as air conditioning, as well as thoughtful touches like sound-insulated walls and free bottled water.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, bidets, and hair dryers
  • Smart TVs with Netflix and streaming services
  • Daily housekeeping, desks, and phones

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • 24-hour fitness center
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (600 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Netflix
  • Smart TV
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MYR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Arena Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel
Arena Boutique Hotel Kuala Terengganu Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel Kuala Terengganu

Frequently asked questions

Is Arena Boutique Hotel Kuala Terengganu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arena Boutique Hotel Kuala Terengganu?

Self parking is free at this property.

What time is check-in at Arena Boutique Hotel Kuala Terengganu?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Arena Boutique Hotel Kuala Terengganu?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Arena Boutique Hotel Kuala Terengganu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 30 per vehicle applies.

Where is Arena Boutique Hotel Kuala Terengganu located?

Situated in Kuala Terengganu, this hotel is within a 10-minute walk of Kampung Cina, Ho Ann Kiong, and Sultan Ismail Nasiruddin Shah Stadium. Pasar Payang and Zainal Abidin Mosque are also within 10 minutes.

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Arena Boutique Hotel Kuala Terengganu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 23 out of 52 reviews
Rating 8 - Good. 16 out of 52 reviews
Rating 6 - Okay. 6 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Soon Keong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the downtown.
Stayed 1 night in Feb 2024

8/10 Good

Soon Keong

Liked: Amenities
Ok
Stayed 2 nights in Oct 2024

8/10 Good

Tan Poo

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

6/10 Okay

Patrick

Disliked: Cleanliness
Noisy 1st floor room
Basic hotel fine for a stop over. Location is very convenient to nearby Chinatown. Room on the 1st floor was very noisy. Housekeeping is so-so ( dust and fine cobwebs at corners etc).
Stayed 1 night in Apr 2024

8/10 Good

Seng

Liked: Staff & service
There were lots of insect in the bathroom. Sheets were stained and window ledges covered with bird poop. Check in needs a RM 100 cash deposit and have to retain the receipt to claim the money back. Did not know this in advance since nobody said anything. No convenience store close by. Closest restaurants are in Kampung Cina which is about 10 mins walk.
Stayed 1 night in Jun 2024

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ants, dirty fridge and stained bedsheets
The staff of this hotel was very kind and the location was good. The negative part was the cleanliness. Pretty much everything in the room was dirty (yellow fluid in the mini fridge, multiple stains on the bedsheets, bathroom, floors, cups, counter..) Also this room was infested by ants. And then I saw infested, I mean over a few hundreds. I was very disappointed and will not stay here again.
Fridge filled with liquid and also wasn't working well.
Stains on the bedsheet
Stayed 1 night in Mar 2024

8/10 Good

Harveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total of 5 floors, each floor has it's own ironing facility. Rooms are okay maybe can include basic amenities such as vanity kit. Requested for a room with window, but the view was toward the inner part of building (view of aircond compressors). Just next door to it, is a restaurant/café (Plan A). Walkable distant to china town and surrounded by banks, pharmacies. Overall it was okay for 1 night stay.
Stayed 1 night in Apr 2023

8/10 Good

Munizah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice business hotel with comfy no frills amenities. Furnishings are new and polished. easy access to shopping and nice cafes as it's in town. Parking at the back also good but limited. The hotel photo showing gym is not true as only for walk in guest for others have small fee to pay 😒. No snacks or refreshments provided at lounge as stated in room poster. Hotel reception staff male unfriendly did not have welcoming persona i had to call on him to ask question but he answers reluctantly..

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used to be nice but it’s dirty now.
The room used to be good but it’s very dirty now. Hair and dust are everywhere which can be easily wiped but yet not. So don’t expect it’s clean for other things such as bedsheet and curtain. Asked for receipt, staff said they will email but as of now didn’t receive any. When I called them back, they asked me to wait for it. It’s been a week already.
Stayed 1 night in Jan 2024

10/10 Excellent

Loan

Stayed 1 night in Mar 2024

10/10 Excellent

Mohd Azizi

Stayed 1 night in Oct 2024

10/10 Excellent

Muhammad Fadzil

Liked: Cleanliness, staff & service, room comfort
Bilik yang besar dan Selesa untuk keluarga.
STAF YANG RAMAH, LOBI YANG SELESA, BILIK DAN UNIT YG BESAR DAN SELESA UTK KELUARGA. PARKING AGAK JAUH DAN PARKING YG BDEKATAN AGAK LIMITED. SUKAR MEMINDAHKAN BARANG² DARI KERETA KE LOBI DAN UNIT.
Stayed 1 night in Nov 2024

8/10 Good

ZINYEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Nicholas

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

KWOK LEUNG KELVIN

Stayed 1 night in Jul 2024

10/10 Excellent

KimTong

Stayed 1 night in Mar 2024

4/10 Poor

Zlyana

Disliked: Cleanliness
Stayed 3 nights in Jun 2023

8/10 Good

ZINYEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Isma Adhha

Stayed 1 night in Dec 2022

10/10 Excellent

Mohd Naim

Stayed 3 nights in Dec 2022

4/10 Poor

LOW

Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable hotel
hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
Stayed 1 night in Apr 2022

2/10 Terrible

Neil, Petaling Jaya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prepaid via Expedia RM170 (plus tax) a night for three nights in their 'Superior' Single Room. At check-in, discovered the room was being advertised for RM75 and contained no cupboard, drawers or mini-fridge. When I asked reception for extra hangers and a towel, was refused. Glad I brought all my own toiletries as there were none in the room. Checked out a day early because I was so unhappy with the room and service and (of course) was refused a refund on the night I was no longer staying. Extremely disappointing experience.
Stayed 3 nights in Mar 2022

6/10 Okay

Emily

Stayed 1 night in Feb 2022