You can look forward to free full breakfast, an indoor public bath (no minerals), and shopping on site at Shintomi-tei. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
Free self parking
A free area shuttle, smoke-free premises, and a front-desk safe
Luggage storage, a water dispenser, and karaoke
Room features
All 73 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with separate tubs/showers and toilets with electronic bidets
Refrigerators, electric kettles, and daily housekeeping
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Free area shuttle
Free roundtrip train station shuttle
Food and drink
Free full breakfast available daily 7 AM–9 AM
Room service available
Things to do
Karaoke
Shopping
Family friendly
Free area shuttle
Refrigerator
Conveniences
Front-desk safe
Water dispenser
Guest services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Turndown service
Spa
Indoor public bath (no minerals)
Massages
Separate men/women areas in public bath
Yukata (Japanese robe)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Extra futon mattress (surcharge)
Bathroom
Electronic bidet
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Desk
Safe
Slippers
Turndown service
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Additional fees of JPY 1620 per child, per day apply for breakfast, and JPY 4860 per child, per day apply for dinner.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation. Fees apply for extra futons for children age 3 and younger.
We should mention
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Shintomi-tei Inn Matsushima
Shintomi-tei Inn
Shintomi-tei Matsushima
Shintomi tei
Shintomi-tei Ryokan
Shintomi-tei Matsushima
Shintomi-tei Ryokan Matsushima
Frequently asked questions
Is Shintomi-tei pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shintomi-tei?
Self parking is free at this property.
What time is check-in at Shintomi-tei?
Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.
What time is check-out at Shintomi-tei?
Check-out is at 10 AM.
Where is Shintomi-tei located?
Situated in Matsushima, this ryokan is within a 10-minute walk of Zuigan-ji Temple, Date Masamune Historical Museum, and Matsushima Retoro Kan. Entsuin Temple and Kyohei Fujita Glass Museum are also within 10 minutes. Matsushimakaigan Station is 12 minutes by foot.
Shintomi-tei Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice large room; friendly staff; great price for room, dinner, and breakfast. Located in a residential neighborhood; about 15-minute walk from Matsushima station (a bit uphill, but not bad)
It's a tranquil place. Everything is perfect - the only negative is some peeling wallpaper in the rooms, but that's nitpicking. It's a large room within walking distance of the station and the museums.
It was a little older, but clean and the staff is extremely polite and helpful.
Peter
Stayed 2 nights in Mar 2024
6/10 Okay
Melinda, SHEPPARTON
Traveled with partner
9 November 2023
Liked: Cleanliness, staff & service, amenities
I liked the traditional experience but the room needs some cosmetic maintenance. Touching up the paint and repairing a little of the wooden skirting. You DO need to pre-book for dinner, but e we found a great little place just a short walk away in the town.
It located on a hill, about 15-20 mins walk from Matsushimakaigan Station. Along the way, you find shops & restaurants. There’s a ferry pier & a park, temples & a museum. You can also walk from Matsushima Station, however, I prefer Matsushimakaigan as there’re more to see. The hotel offers free shuttle pick up & drop off which is a plus.
Pik Kwan
Stayed 1 night in May 2023
10/10 Excellent
Verified traveler
26 October 2020
Liked: Staff & service
love their rooftop. we can freely use it and took great picture from there.
A bit of an old hotel, so the condition wasn't great, but that's to be expected. What was dissapointing was the level of service. Things were constantly forgotten. First day they cleaned the room but didnt replace towels or Yukata. Second day they completely didnt clean the room, but did leave a little 'tea sweet'.
Also quite annoying that they insisted to copy the resident card (something that is not needed for residents)
Although this accomodation seemed a little dated, it rpovided a fantastic experience of an onsen. WE had a Japanese speaker wth us so that was useful in terms of understading aspects of the stay. THe dinner was a stand-out experience of traditional Japanese style dining. Good location, within walking distance of the waterfront etc.
This is a 100% Japanese hotel for Japanese tour groups and events. Essentially no English is spoken. You had better be able to sit comfortably cross-legged or you will be very uncomfortable while packing and unpacking, using your computer, or anything else in your room. Breakfast extensive but mediocre by Japanese standards. Heat, AC, and wifi is centralized so quality varies by room in the old fashioned way. Lots of dings on the walls. Renovation overdue. Some Japanese luxuries such as dinner in separate compartments if you pay for dinner.
James
Stayed 3 nights in Oct 2018
6/10 Okay
Verified traveler
28 September 2018
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
comfortable, but a bit overpriced
--rooms are spacious and comfortable, but the condition is a bit worn down, which was a bit disappointing given the cost of the place
--the food was not that good, and again this was a bit disappointing given the cost
--the outdoor hot spring was terrific
--service is good
--I'm not sure this is advertised well online, but I believe that the hot spring is not a natural one -- this is something I learned only when I arrived in Matsushima, but I should also say that I'm not entirely sure what a non-natural hot spring is.
Looks like Mom & Pop B and B from photos but it is a large hotel on the hill with fantastic views. Very Japanese. Excellent dinner in the restaurant and good Japanese breakfast. Very little English spoken but very helpful staff. Free rides to and from train station. Very quiet and relaxing