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Shinshu Matsumoto Utsukushigahara Onsen Shoho

3.5 star property
Hotel in Matsumoto with a sauna and a 24-hour front desk

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Photo gallery for Shinshu Matsumoto Utsukushigahara Onsen Shoho

Front of property - evening/night
Outdoor spa tub
Outdoor spa tub
Japanese Western Room with living room and Open Air Bath (70sqm) | In-room safe, iron/ironing board, free WiFi, bed sheets
Japanese Western Room with living room and Open Air Bath (70sqm) | Bathroom | Shower, free toiletries, hair dryer, slippers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

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Showing 11 of 11 rooms

View all photos for Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room with Private Bathroom

Triple Room with Private Bathroom | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room with Private Bathroom

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Style Room, West building

Japanese Style Room, West building | In-room dining

Japanese Style Room, West building

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 5
  • 1 Twin Futon

View all photos for East Building Japanese Room with living room and Mist Sauna (55sqm)

East Building Japanese Room with living room and Mist Sauna (55sqm) | In-room safe, iron/ironing board, free WiFi, bed sheets

East Building Japanese Room with living room and Mist Sauna (55sqm)

Highlights

Sauna
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
  • 55 sq m
  • City view
  • Sleeps 5
  • 5 Twin Futons

View all photos for East Building Japanese Room with living room, Open Air Bath and terrace (56sqm)

East Building Japanese Room with living room, Open Air Bath and terrace (56sqm) | In-room safe, iron/ironing board, free WiFi, bed sheets

East Building Japanese Room with living room, Open Air Bath and terrace (56sqm)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
In-room safe
  • 56 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Twin Room with Private Bathroom

Twin Room with Private Bathroom | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room with Private Bathroom

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Modern Traditional Single Room, Non Smoking (No View, Shared bath)

Modern Traditional Single Room, Non Smoking (No View, Shared bath) | In-room safe, iron/ironing board, free WiFi, bed sheets

Modern Traditional Single Room, Non Smoking (No View, Shared bath)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Modern Traditional Twin Room, Non Smoking (No View, Shared bath)

Modern Traditional Twin Room, Non Smoking (No View, Shared bath) | In-room safe, iron/ironing board, free WiFi, bed sheets

Modern Traditional Twin Room, Non Smoking (No View, Shared bath)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Modern Japanese Style Room, Non Smoking (No View, Shared bath)

Modern Japanese Style Room, Non Smoking (No View, Shared bath) | In-room safe, iron/ironing board, free WiFi, bed sheets

Modern Japanese Style Room, Non Smoking (No View, Shared bath)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Twin Futons

View all photos for Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Room with living room and Open Air Bath (70sqm)

Japanese Western Room with living room and Open Air Bath (70sqm) | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Room with living room and Open Air Bath (70sqm)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Bidet
Coffee/tea maker
In-room safe
  • 70.0 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

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Property entrance

Matsumoto Hotel Kagetsu

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9.0 out of 10, Wonderful, (857)
The price is SAR 456
SAR 502 total
includes taxes & fees
17 Mar - 18 Mar
Matsumoto Hotel Kagetsu

About the neighborhood

Map
527 Satoyamabe, Matsumoto, Nagano-ken, 390-0221

What's nearby

  • Asama Hot Spring - 3 min drive - 3.0 km
  • Matsumoto Castle - 4 min drive - 3.7 km
  • Matsumoto City Museum of Art - 4 min drive - 3.8 km
  • Matsumoto Performing Arts Center - 4 min drive - 4.3 km
  • Alps Park Matsumoto - 7 min drive - 6.0 km

Getting around

  • Matsumoto Station - 6 min drive
  • Midoriko Station - 20 min drive

Restaurants

  • ‪手打ち蕎麦兎々屋 - ‬4 min drive
  • ‪ガッツだ!ニボジロー - ‬4 min drive
  • ‪炭火焼肉くらた - ‬2 min drive
  • ‪丸山中華蕎麦店 - ‬18 min walk
  • ‪CAFE with DOG ”CUE” - ‬9 min walk

About this property

Shinshu Matsumoto Utsukushigahara Onsen Shoho

Hotel near Matsumoto Castle
You can look forward to an indoor mineral hot spring (onsen), a terrace, and a garden at Shinshu Matsumoto Utsukushigahara Onsen Shoho. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and conference space.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and bike rentals
  • Hot springs on site, smoke-free premises, and karaoke
Room features
All 97 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Refrigerators, coffee/tea makers, and phones

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free roundtrip train station shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2200 per person
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Sauna
  • Hot tub

Family friendly

  • Arcade/game room
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Dinner is available by reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Public baths and chartered baths are available from 5 AM until midnight.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shoho Matsumoto
Shoho Hotel
Shoho Matsumoto
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel
Shinshu Utsukushigahara Onsen Shoho Hotel
Shinshu Utsukushigahara Onsen Shoho
Shinshu Utsukushigahara Onsen
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel
Shinshu Matsumoto Utsukushigahara Onsen Shoho Matsumoto
Shinshu Matsumoto Utsukushigahara Onsen Shoho Hotel Matsumoto

Frequently asked questions

Is Shinshu Matsumoto Utsukushigahara Onsen Shoho pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Self parking is free at this property.

What time is check-in at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Check-in start time: 3 PM; Check-in end time: 10:00 AM.

What time is check-out at Shinshu Matsumoto Utsukushigahara Onsen Shoho?

Check-out is at 10 AM.

Where is Shinshu Matsumoto Utsukushigahara Onsen Shoho located?

Situated in Matsumoto, this hotel is steps from Utsukushigahara Onsen and 2.5 mi (4.1 km) from Matsumoto Castle. Matsumoto Folkcraft Museum and Asama Hot Spring are also within 2 mi (3 km).

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Shinshu Matsumoto Utsukushigahara Onsen Shoho Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 50 reviews
Rating 8 - Good. 17 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

kesashi

Stayed 1 night in Mar 2023

10/10 Excellent

Hon Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Hiroshi

Liked: Staff & service, amenities, property conditions & facilities
スタッフの心配りが行き届いて気持ちいい。 お風呂も清潔に管理されていました。 コロナへの対応も素晴らしいと感じました。
Stayed 1 night in Sep 2022

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ソーシャルディスタンスが充分にとれるよう、レストランのテーブル配置や衝立で仕切りがなされていて、安心して利用できました。プライバシーもディスタンスも守られ、お風呂も広々しているので、脱衣も洗い場も浴槽も安心して過ごせました。
Stayed 1 night in Aug 2022

10/10 Excellent

Ha Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

SACHIKO

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂の気持ち良いホテル
市内から１０分程で着く高台に建つホテルです。駐車場も広く、玄関でのお出迎えも気持ちの良いものでした。ロビーも解放感があり松本市内を見渡せる景観は素晴らしいです。景観なしの部屋でしたが特に気になることはありませんでした。全体的に満足できる滞在でしたが、特に温泉は素晴らしかったです。展望風呂は男女入替え制で松本市内の眺望が楽しめる半露天風呂で気持ち良いのですが、それよりも庭園風呂は綺麗に清掃されており露天風呂は長く入っていられる程湯温も程よくリラックス効果は抜群でした。内風呂はとても広く、2つの湯ぶねで温度の違う造りとなっておりこれもまた良かったです。温泉に入ってのんびりするのにはお勧めです。泊まった日は生憎の天気でしたが、お天気の良い晴れた日は星空が楽しめるのではないでしょうか。是非また訪れたいホテルです。
Stayed 1 night in Jan 2020

10/10 Excellent

Tip Rossan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很大，设施齐全，我们的房间正对松本城，夜景很美，温泉设施很好，尤其美人汤池，室外汤池正对夜景，虽然温泉水一般，但性价比实在很高，非常值得一去的酒店
Stayed 1 night in Jan 2020

6/10 Okay

Gregory

A One Time Experience.
Ok cool place, not cheap. But be prepared, this is a really local Japanese hotel. Almost no one speaks English behind the desk. The rooms are Japanese Rooms with Tatami, the Onsen's are beautiful and the key feature of the hotel. It's quite luxurious by Japanese standards but recognise you will probably be the only foreigners in the entire hotel. But a warning as they they played tricky in the booking. Booked two months in advance, non-smoking, city view. 24 hours before the booking they contacted me to say they had no non-smoking rooms so downgraded my a room with no view, and no toilet. Oh and if I wanted to upgrade, they offered to double what I was paying. Not cool, not acceptable. Thanks to Hotels.com and several panic emails we got sorted but this I found very scary way of managing. Was it because it was easier frustrate the foreigners then the locals? Having no one to speak English made it more a challenge. Thanks Hotels.com. You saved the day. So yes once we got there some things sorted out and found a nice staff member that helped, but be prepared this is a really local experience and don't expect the western sensibilities. It's a local culture, local way, and so it has its cool adventure side as well as its hiccups.
Stayed 1 night in Dec 2019

10/10 Excellent

kojima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Tomoko

Stayed 1 night in Oct 2019

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕食のおもてなしが一番良かったです。 部屋はとても広く家族四人ゆっくり過ごせました。四人とも大満足で帰りました。 全て満足でした。ありがとうございました。
Stayed 1 night in Oct 2019

10/10 Excellent

T.B., Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with a great view over the city of Matsumoto. The Onsens are wonderful, spacious and modern. Definitively worth booking a private onsen. Breakfast buffet has a broad set of choices of Japanese and western dishes. Staff is very friendly and speaks English.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かった！
食事の時のボイラーの音が気味悪かったけど、我慢できる範囲。部屋は、安い部屋にしたから狭かった。食事のときの担当の方の接客がとてもよかった。今度は、部屋をグレードアップしてまた泊まりたい！
Stayed 1 night in Oct 2019

8/10 Good

yasushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉三昧で、とてもゆっくり過ごせました。又、行きたいと思っています。
Stayed 1 night in Sep 2019

10/10 Excellent

丸山敏, 静岡

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事とスタッフのサービスが良かった
Stayed 1 night in Sep 2019

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities
朝食のコーヒーが美味しいです。
お風呂が広くて、朝食が美味しかったです。 デザートのスイカも美味しかったです。
Stayed 1 night in Jul 2019

8/10 Good

takao

Liked: Room comfort
孝夫
トイレの空調不足にホコリが溜まっている
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
予約時に夕食を申し込み忘れた その場で対応してくれてありがとう
Stayed 1 night in Jul 2019

6/10 Okay

Ryuji

Liked: Cleanliness, staff & service, property conditions & facilities
値引率の表示がえげつない。
宿自体はとても良いですがあてがわれた部屋は最低クラスだったかと。値引率の表示の仕方には疑問が残るのと、部屋が眺望のない部屋だったのは納得がいっていません。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
心地よい滞在のできる旅館でした。
夜遅く到着したのにも関わらず、丁寧に対応してくださいました。 朝食の種類も豊富で美味しかったです。お部屋に持って帰れる珈琲サービスの心遣いが嬉しかったです。 お風呂の終了時間が24時と聞いていたのですが、23時に閉まるお風呂もあり、そこには入れず残念でした（男女入れ替えの展望風呂で、翌朝彼は入れました）。
Stayed 1 night in May 2019

4/10 Poor

michihiro

Disliked: Cleanliness, property conditions & facilities, room comfort
静かで快適なお宿
清潔感が有り、食事も程よい量で、味も良く満足でした
Stayed 1 night in May 2019