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"Great facility and services"

"Definitely worth it if you don’t like being right in city center or like taking a bit of a stroll. I really enjoyed walking along the lake to downtown. The hotel is modern and clean. The staff is really great. As frequent hotel guest, I’m not asking for perfection, I need the hotel to be attentive as life happens. The hotel was able to fix issues without interrupting my trip which I appreciate. "

"We chose this place for its proximity to Milano Malpensa airport. It turned out to be the PERFECT place for a relaxing stay before flying back to the US the next morning. Super kind staff, spotlessly clean and spacious room, and an excellent restaurant! We had a great dinner, and then they had a giant spread for breakfast in the morning. They clearly cater to foreign travelers, going out of their way to make you feel comfortable and welcome. It's in a quiet, suburban neighborhood, so it provided a very peaceful last night in Italy for us. They also made it easy for us to book their shuttle to catch our flight in the morning (it was on-time and reliable, and only a 15-minute shuttle ride, even in traffic). I don't usually mention staff in a review, but this crew is exceptional! Everyone - from reception to the restaurant to the shuttle - was really warm and helpful. If we ever fly to/from Milan again, I would book a room here in a heartbeat."

"Amazing place, the hill is a bit of a climb but well worth the views, spent a lot of money on taxis as it’s away from a lot of transport links, may be worth hiring a car. Service is amazing, bar staff super helpful and restaurant very nice."

"Super friendly and helpful staff. Very good restaurant. Cool parking :) big room"

"This is a beautiful hotel in a wonderful location, facing the lake. Staff are very friendly and helpful and go out of their way to meet your needs. Breakfast is also excellent. Thank you for a lovely stay."

"Everyone was helpful and friendly . The room was very efficient and comfortable . The area was great for transportation , walking and dining . We recommend it . "

"Wonderful stay. Very clean and welcoming hotel. The breakfast was really amazing. Front desk was very helpful. Small room but comfortable bed with nice sheets. Perfect location. Lugano is a beautiful part of our world. "

"Comfortable bed and great location. Short walk to the train station and close to the lake/ferry."