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"One of our best hotel experiences ever! Truly unique design of this hotel, just fascinating how they have a tall tower of smooth river rocks in the central lobby which reach from floor to ceiling and are contained within a wire cage, and then the undulating floor balconies surround it. The breakfast room on the top floor had an incredible view of the Guggenheim and a very delicious breakfast. Fresh papaya! Our room was comfortable and had everything we needed. The staff were friendly and very helpful. Loved everything about The Artist! Also, there is a chocolate shop called Miss Choc Ole just down the street that makes its own confections and boxes them on site. You can get some wonderful locally produced gifts here as well as deeply satisfying and thick hot chocolate."

"They left us a super thoughtful treat for us celebrating our honeymoon. The room was very comfortable and clean. Great location!"

"Great hotel in centre of Bilbao"

"Location was great in the centre and easy walk to the museums and old town. Hotel was great, it was spotless and the staff were friendly and helpful."

"Location is excellent , next to train station and near to old town . Hotel staff was friendly and prompt with service. Downside One of the rooms hot water tap didn’t work . "

"The staff was very helpful. The room was clean, the bed was comfortable, and all the amenities worked properly. One of the best hotels I’ve stayed in. "

"Great location and very high quality "

"Everyone we have met at the property is friendly and helpful! "

"It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent !"