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"We had a wonderful 2-night stay at kitanoya! The staffs were really friendly and helpful, services was top notch and the dinner was wonderful. "

"The hotel has been recently rebranded and is undergoing extensive renovations. The bits they've finished, like the rooms and the dining room, are new and shiny. The room itself was comfortable. It's close to the town, which has good izakaya and other options if you're not on a meal plan. There is also a Lawson close-by. On weekdays especially the hotel is an active construction site inside and out. It probably isn't what the workers want, to have to share a construction site with guests. It also felt a bit odd as a guest e.g. the workers congregate/socialise/smoke in a space inside the hotel entrance. I realise they are trying hard to improve the hotel, and the hotel staff were courteous and helpful at all times. The state of construction is reflected in the price, which is cheaper than nearby options. I read about the construction in advance from Japanese language reviews on other sites, so it wasn't a complete surprise."

"Although the hotel is old, the room is very spacious and bed is comfortable. "

"The hotel is right opposite the Amanohashidate station. The room was great and all should try the onsen. Staff speaks limited English but they are still very helpful and polite. The buffet breakfast is wonderful. Check out the spread of Japanese seafood items and the fish miso soup. Do plan for your dinner as many shops are closed after 5pm."

"This is located right smack in the middle of all you need to see in town. I love this place."

"The property is at a very convenient location where we can easily walk to the department store and super market across the street. The condition of the hotel is very new, and they provide a microwave and free tea and coffee at the community area for everyone to use."

"Second time staying here. It's a nice hotel with easy parking for motorcycle."

"Very nice property in a great proximity to to the station and Toyota rental car. "

"We had a great stay at this hotel. Our room request was fulfilled. Good location, quiet, and the staff (from the cleaners to the manager) were both helpful and courteous. The room was clean and the bed very comfortable. Shout out to Lakshita who has been quite kind and helpful during our stay. "