Find all hotels by Independent in Mahabaleshwar from SAR 118

"Extremely disappointed with the service as we had called before hand to ask about the amenities and they said everything is available, however, after reaching the hotel, no amenities were available except the pool which was extremely dirty and full of chlorine. Table tennis and pool table was promised in the pictures but completely broken at the property. Staff was rude to is quite a lot of times especially during check out. Food was average and had to wait in line for a long time for the food...

"Approach to hotel is very very poor, not visible from road, Google map also does not leave you at hotel, BSNL & jio network is seldom available. Beds and ac is comfortable other furniture is in ramshackle shape.no mirror in bathroom, hot water is available, wash basin is out of bathroom. They do not accept cards, either only cash or UPI."

"First, none of the staff were wearing masks in these COVID times, even after we requested them to.in fact one young chap even had the audacity to tell us why they were not required. Second, on arrival the reception was unattended and we spent a few minutes till somebody came by to check us in. The room phone does not work, so there is no way to call for room service or housekeeping. The bloke who advised us against masks did give us his cell number to call, except that it was in the back pocket...

"Mostly I like property that has no high hill side and has no lower hill side that is at middle side. Spa fascility provided by only one women there should be more girls. Kids play area has very few instruments like see saw. There should be more options. Swimming pool has excellent fascility. "

"The ambience, staff, room service, food and the landscape everything was wonderful. Please upgrade your wifi service as I had hard time connecting my office laptop. "