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"The staff was great. Exceptional service and they arranged for a taxi to transport us to the airport and even took our bags to the ride with no expectation of a tip just courtesy"

"The hotel is great. This is the second time I stay there. Not much around it. But 15 min away you can find nice places. The hotel has a great bar that serve food as well and another resturant. "

"Virkelig lækkert hotel. Kæmpe udvalg til morgenmadsbuffeten, store rummelige værelser og lækre badeværelser. Super beliggenhed ift Gran Via og andre seværdigheder, som kan nås til fods. Argüelles metrostationen kun 3-4 minutters gågang derfra. "

"Service to the Airport is not free, is 5 Euros per person, not bad, but is not free. Good thing they have lockers, which is very convenient, we left the luggage two days earlier, and went to Paris, and check-in without carrying the big luggages. Clean, breakfast was ok. "

"Great"

"Excelente locación "

"Hotel Regina is a very pleasant and thoughtfully run hotel. The attention to detail throughout the property reflects the care and pride the hotel takes in delivering a quality guest experience. The staff are consistently friendly, helpful, and responsive—every request we made was handled promptly and with courtesy. The location is truly unbeatable—right in the heart of Madrid, making it easy to explore the city on foot. We stayed in a penthouse room, which was charming and featured a spacious private deck. However, we were disappointed to find that the deck offered virtually no view, which was unexpected and did detract somewhat from the experience. That said, the overall quality, service, and comfort more than made up for it, and we feel the hotel still fully deserves a five-star rating from us."

"This is a high end hotel and the staff was wonderful, I think they can improved their breakfast, if you place an order it will take some time for the plate to arrive and probably has to do when many guest are sitting at once. For additional dinning options you might have to take a taxi. "

"I had a wonderful stay at this hotel. Everything you expect from a 5 star hotel and more. I hope to come back again when I visit next time. "