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Hard Rock Hotel Madrid

4.5 star property
Luxury hotel connected to a rail/subway station in Arganzuela with a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | Down comforters, minibar, in-room safe, desk
Front of property
Down comforters, minibar, in-room safe, desk
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Reception

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is SAR 706
SAR 777 total
includes taxes & fees
4 Dec - 5 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite | Down comforters, minibar, in-room safe, desk

Rock Star Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Down comforters, minibar, in-room safe, desk

Superior Twin Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | Down comforters, minibar, in-room safe, desk

Deluxe Room (Family)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace

Suite, Terrace | Down comforters, minibar, in-room safe, desk

Suite, Terrace

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hotel Riu Plaza España
Pool
Free WiFi
Restaurant
Gym
9.4 out of 10, Exceptional, (3673)
The price is SAR 680
SAR 736 total
includes taxes & fees
3 Dec - 4 Dec
Hotel Riu Plaza España

About the neighborhood

Map
Ronda de Atocha 17, Madrid, 28012

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.2 km
  • Prado Museum - 12 min walk - 1.1 km
  • Puerta del Sol - 19 min walk - 1.6 km
  • Plaza Mayor - 20 min walk - 1.7 km
  • Gran Via - 4 min drive - 2.8 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬1 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Amanda - ‬3 min walk

About this property

Hard Rock Hotel Madrid

Luxury hotel near Prado Museum
Located close to El Retiro Park and Puerta del Sol, Hard Rock Hotel Madrid provides a poolside bar, a terrace, and designer stores on site. The on-site restaurant, Sessions, features pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), luggage storage, and a gift shop
  • A 24-hour front desk, smoke-free premises, and wedding services
  • An elevator, concierge services, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 161 rooms have comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 24 for adults and EUR 13.5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Sessions
  • GMT+1
  • RT60

Things to do

  • 24-hour fitness center
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch Smart TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Does Hard Rock Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–7:00 PM. The pool is closed seasonally each year from October 15 to April 30.

Is Hard Rock Hotel Madrid pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 24 lbs per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hard Rock Hotel Madrid?

Check-out is at noon.

Where is Hard Rock Hotel Madrid located?

Located in Arganzuela, this luxury hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía, Prado Museum, and Plaza de Santa Ana. Puerta del Sol and Plaza Mayor are also within 1 mi (2 km). Estación del Arte is only a 5-minute walk and Lavapies Station is 7 minutes.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1198 out of 1619 reviews" "
Rating 8 - Good. 282 out of 1619 reviews" "
Rating 6 - Okay. 90 out of 1619 reviews" "
Rating 4 - Poor. 35 out of 1619 reviews" "
Rating 2 - Terrible. 14 out of 1619 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

lizandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

4/10 Poor

Gene, Anaheim

Traveled with partner
Liked: Cleanliness
If I had to do it all over again I would pick a hotel near the royal palace, the area is much nicer than the area hard rock hotel is in. I felt like I was in Downtown Los Angeles. If you plan on staying at the hard rock hotel I would try to find somewhere else.
Stayed 3 nights in Nov 2024

10/10 Excellent

Felix, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Hugo R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Paramveer, Calgary

Traveled with partner
Liked: Cleanliness, staff & service
The staff are great and helpful. We did have an issue with our Chromecast not working at all which we only discovered on the last night. The staff said we could change rooma but it was late at night. So we had to watch tv on our laptop. Not the end of the world but not the greatest considering we upgraded and paid extra for this room. They comped one night of the upgrade but feel it should of been all three nights.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Staff is very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing and an awesome location. Definitely make sure you stay here next time you’re in Madrid. The staff is incredibly friendly with the front desk Andrea, Samuel and Celia at the bar! You will love this place!
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good water pressure. Bed was extremely comfortable. Central to the train stations
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2024

10/10 Excellent

Viviana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Madrid
Stayed 3 nights in Nov 2024

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

8/10 Good

Surendra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Communication with hotel not ok.. Helpful staff
Stayed 7 nights in Oct 2024

10/10 Excellent

Eduardo

Stayed 5 nights in Oct 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una excelente localización ya que queda a pasos de la estación de trenes de Atocha.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sandeep

Stayed 3 nights in Oct 2024

8/10 Good

Gustavo, GREENWICH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel, safe and clean
Stayed 2 nights in Oct 2024

6/10 Okay

Marie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were standard, staff were not friendly except the young man who helped us with our bags. No extras as with other Spain hotel such as complimentary wine. Staff did not know anything about where to buy soccer tickets, the biggest sport in Europe
Stayed 2 nights in Nov 2024

6/10 Okay

Alex

Liked: Staff & service, property conditions & facilities
Room was a bit dirty and furniture wasn't straight like someone had been in the room before me. Receptionist made a point of telling me that I will be charged and that she had taken money from my card if I smoked in the room Don't know why there is so many bits of paper attached to everything in the room telling you, you will be charged if you take it, from the laundry bag to the water bottle, strange attitude to have.
Stayed 1 night in Nov 2024

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! It super nice, near bus station, metro station, walking distance from a lot of attractions but not in a crowded area
Stayed 1 night in Oct 2024

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It just ok for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esel Jareen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock Hotel - Madrid was so fun to stay at. The moment you step in, their funky vibe and colourful decor/concept entice you. Their service was great. Their rooms were clean and spacious. We were very satisfied with our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff was very friendly and accommodating with my limited knowledge in Spanish. Carmen at the front desk especially was very helpful in accommodating us with holding our package until check in time and as well as giving us information on what there is to do in Madrid. Overall me and my father had an amazing experience during our 6 day excursion in Spain .
Stayed 5 nights in Oct 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024