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"Staying here was a wonderful experience that we will not forget! The location, food, and amenities were of course stellar, and our room with the balcony-side private onsen tub was luxurious. What stood our most, however, was the service. Staff was attentive and kind to the highest degree. For example, with only 1 hour notice, I called the front desk to help surprise my partner for her birthday with a treat in our room upon our pending return for the evening. Within an hour, they had set up an extravagant birthday display and a wine bottle with glasses. It made our trip even more special and I am grateful! Additionally, as English speakers, we had no problem with the language barrier and found that most staff spoke proficient English."

"The property exceeded expectations. It was nice & clean with modern amenities. Stay included breakfast buffet & dinner buffet. Food is ok. Close to most hiking trails and convenient shuttle service to the Alishan visitor center."

"The whole place was very quiet, the bathroom was exceptionally clean as well as the rest of the property. The included breakfast is local food, mostly vegetarian. We like this but if you have to have cereal or other western food this isn't the place for you. Parking is easy too, something that is not common in Taiwan, especially in resort areas."

"The only downside to this hotel is the number of stairs required to access anything. Particularly bad when checking out and carrying your bags up."

"Hot Spring spa right in the stay room"