Find all hotels by Independent in Ludhiana from SAR 90

"Great facilities but the staff is not trained well to service clients, the staff pleasant and willing help but lacking training in basic hospitality service. Great management, bathrooms are in need of improvement, outdated, lack of proper maintenance "

"Like "

"Good service"

"Property was clean but it could do with more indepth cleaning i.e. ensuring each table was cleaned thoroughly and glasses were cleaned in dining area. I saw a bug walking on the table and in between the tissues. Wasn't much to do within walking distance so had to travel in car or 3 wheeler. Bathroom was a slight let down as toilets were never thoroughly cleaned and there were cobwebs by curtains and rotting wood. Mini fridge was giving off heat so had it replaced. Lifts didnt work for 3 days. No...

"Stayed here a few days. Good hotel, friendly staff, nice restaurant and Bar. Only negative is the water pressure in the shower and taps was very low."

"We had a short but very pleasant stay. The staff were great. Breakfast was good. Location great. I will come back here anytime. "

"I was really looking forward to my stay at the Stella Hotel in Goraya .The hotel needs to invest in staff training - Clearly not there . Some Examples , At Breakfast there was hardly more than 6 guests at anyone time - but the whole breakfast function is so dis-organised . There are 3 flasks . Not a single one labled so guests are having to open the flask lid and put thier nose to smell what the hot liquid is : Tea / Coffee / Hot Chocolate . Not very hygiene. Lack of breakfast items . On...