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"Nice boutique feel to the hotel. Overall decor was good, a few tired elements let it down like the iron burn on the carpet and the bathroom flooring. Staff very very friendly. Everywhere was very clean. Good spot to stay to access the city centre."

"The outstanding customer service was the highlight at this hotel. Great facilities (swimmimg pool.and gym) with standard room that I booked. The odd carpet stain (in the room) but no complaints on cleanliness at all."

"Great location beautiful building & surroundinds"

"My short stay was amazing, bar attender excellent and made me feel welcome. The room was clean and shower hot."

"I always like staying at the Hatfield. Its been 15 years ive been staying and i just think its a lovely cheerful place to stay. Staff are always friendly and helpful. Food is good and the service is quick. The rooms are comfortable and warm. It reminds me of how hotels used to be, its like going back in time, in a good way. Well done to all keeping the Hatfield charming and warm."

"Great stay, attentive staff and huge bed"

"We went to Dunston Hall for a weekend break and we were not disappointed. Our room was lovely and everything about the hotel exceeded our expectations. If there was one small criticism it was that our double bed, though individually comfortable, was made up of two singles of different heights! This led to my wife waking up with back pain due to ending up laying across the joint! "

"Lovely large room with comfortable bed. Huge bathroom. Everything very clean. Fluffy towels. Excellent breakfast."

"One night in the hotel, convenient for the city center but also very quiet."