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Hotel Genova

2.5 star property
Hotel in Los Andes with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Genova

Front of property
Free daily continental breakfast
Reception
Outdoor pool
Quadruple Room, Non Smoking | Free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Parking included
  • 24/7 front desk
  • Breakfast included
  • Kitchen
  • Housekeeping
The price is SAR 173
SAR 173 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking | Free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

Highlights

Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Large Twin Bed

Single Room, 1 Large Twin Bed | Free WiFi, bed sheets

Single Room, 1 Large Twin Bed

Highlights

Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Quadruple Room, Non Smoking

Free WiFi, bed sheets

Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Free WiFi, bed sheets

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
  • Sleeps 5
  • 5 Twin Beds

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Pool
Parking included
Restaurant
Housekeeping
10.0 out of 10, Exceptional, (1)
The price is SAR 278
SAR 278 total
includes taxes & fees
20 Dec - 21 Dec
Hotel y Cabañas Palomar - Caja los Andes

About the neighborhood

Map
523 Las Heras, Los Andes, Región de Valparaíso, 2100000

What's nearby

  • Archaeological Museum of the Andes - 4 min walk
  • Museo Antiguo Monasterio del Espíritu Santo - 5 min walk
  • Viña San Esteban - 7 min drive
  • Termas El Corazón - 9 min drive
  • Santuario Teresa de Los Andes - 13 min drive

Restaurants

  • ‪Maki Sushi Los Andes - ‬4 min walk
  • ‪Restaurant Tierra Norteña - ‬4 min walk
  • ‪Aloo sushi - ‬2 min walk
  • ‪Telepizza - ‬4 min walk
  • ‪Raconto - ‬4 min walk

About this property

Hotel Genova

Property highlights
You can look forward to free continental breakfast, a terrace, and a garden at Hotel Genova. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Hotel Genova offer amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Communal kitchens, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Shared microwave
  • Shared refrigerator
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Microwave
  • Refrigerator
  • Shared kitchen access

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hotel Genova Los Andes
Genova Los Andes
Hotel Hotel Genova Los Andes
Los Andes Hotel Genova Hotel
Genova
Hotel Hotel Genova
Hotel Genova Hotel
Hotel Genova Los Andes
Hotel Genova Hotel Los Andes

Frequently asked questions

Does Hotel Genova have a pool?

Yes, this property has an outdoor pool.

Is Hotel Genova pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Genova?

Self parking is free at this property.

What time is check-in at Hotel Genova?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Genova?

Check-out is at noon.

Where is Hotel Genova located?

Situated in Los Andes, this hotel is within a 10-minute walk of Archaeological Museum of the Andes, Museo Antiguo Monasterio del Espíritu Santo, and Museo Arqueológico. Calle Larga Square and Our Lady of Mercy Cathedral are also within 3 mi (5 km).

Hotel Genova Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 28 reviews" "
Rating 8 - Good. 9 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 5 out of 28 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
You get what you pay for! :(
Stayed 1 night in Mar 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff & Great location!
We went to Los Andes for the weekend and stayed at Hotel Genova for 3x nights Fr-Mo. We booked a room with double bed with bathroom, it was quite cozy but spacious enough just for the weekend. Our room was conveniently located at the back of the hotel, right next to backyard door that led to a cute little outdoor area with seating area and pool. Hotel staff were super friendly and helpful (the included continental breakfast was simple but still perfect to start the day without having to look for a breakfast place. The kitchen is not really available, there’s just a fridge (that isn’t located inside the kitchen), but the lovely house lady let me use the kettle. The only bummer was that the price in hotels.com didn’t match the actual price in Chilean pesos. When the total price on hotels.com showed $180, the actually price was $213. Nonetheless we enjoyed our stay very much in this great location!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The staff wasn’t very friendly Good place to stay.
Stayed 1 night in May 2023

10/10 Excellent

Romina

Stayed 1 night in Mar 2023

2/10 Terrible

MURILO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención y muy buena predisposición ante cualquier consulta. Muy cómodo y seguro.
Stayed 1 night in Apr 2024

2/10 Terrible

Jano Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities
Un desastre no nos tomaron en cuenta la reserva que hicimos. Llegamos desde mendoza y nos dijeron que no tenian anotada la reserva. Tuvimos que buscar otro hotel. Patetico no vayan.
Stayed 1 night in Apr 2024

10/10 Excellent

DOMINGO

Stayed 1 night in Mar 2024

10/10 Excellent

David Esteban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

klaus-peter

Liked: Cleanliness
Disliked: Room comfort
Günstig und Klein aber teils sehr laut
Kleines älteres Hotel - für eine Nacht ok. Ein riesen Nachteil - man hat keinen Schlässel für Haupteingang und jeder muss klingeln das Rezeption kommt und aufmacht. Mein Zimmer (Nr.1) lag direkt neben Eingang und die ganze Nacht geklingel bis der letzte Gast wieder da (3Uhr dann Ruhe) - ab 6 die ersten abgereist... Nachtruhe ist anders. Daher unbedingt Zimmer abseits Eingang verlangen. Personal sehr nett und Hilfsbereit
Stayed 1 night in Dec 2023

10/10 Excellent

ARMANDO DANIEL

Stayed 2 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
A lovely building in a nice street run by the kind Andries, nice pool. Would be a good idea to have a keycode entry as we were locked outside waiting to get in and the doorbell woke us up when sleeping.
Stayed 2 nights in Mar 2023

10/10 Excellent

Raul angel

Liked: Staff & service, amenities, property conditions & facilities
Tiene estacionamiento dentro de la propiedad
Stayed 1 night in Mar 2023

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Antonia Dolinda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Es un edificio deprimente,me cobraron más de lo acordado,el desayuno muy escaso pedí edulcorante y no tenían ,nos terminaron de llenar las tazas de leche con agua ,el estacionamiento incómodo,,la puerta de la habitación estaba toda sucia ,en resumen orrible
Stayed 1 night in Feb 2023

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Antes de llegar, les contacté para confirmar la reserva y el encargado fue muy amable en responder. Al llegar fue un ambiente muy amistoso y se nos entregaron distintas facilidades para nuestra estadía y nos ayudaron con información sobre otros lugares que visitaríamos.
Stayed 1 night in Jan 2023

8/10 Good

Dario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Graciela Silvia

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2023

2/10 Terrible

ELIZABETH CARMEN

Traveled with family
Disliked: Staff & service, property conditions & facilities
Incumplimiento de reserva
El hotel no reservo nuestra habitación, a pesar de estar permanentemente en contacto, avisando la demora. Cabe destacar que el viaje tuvo una demora de cinco horas, originada en la aduana chilena. A pesar de haber avisado con anterioridad, y reiterado telefonicamente dos veces, que llegabamos a las 23 horas, desde las 22 recibimos mensajes y llamada de quien dijo ser el dueño. Finalmente no cumplió su compromiso. Esto fue un grave problema para nosotros, que habíamos confiado en la seriedad de la plataforma Hotels.com
Stayed 1 night in Jan 2023

8/10 Good

Luis Emilio Lazzaro

Stayed 1 night in Jan 2023

8/10 Good

Juan Pablo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien un lindo hotel para pasar una noche
Stayed 1 night in Dec 2022

2/10 Terrible

Roberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No acepta tarjeta de ningun tipo. No avisan que solo es con pesos chilenos. El lugar feo.

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Practico, bien ubicado, buena atención y limpieza
Principalmente la ubicación excelente, a pasos de espacio urbano y como íbamos a hacer compras las hicimos sin sacar el auto. La habitación miñuy chiquita, las instalaciones bastante humildes y basicas pero por la ubicación, el precio y la atención de la gente del hotel vale la pena. Desayuno incluido, sandwich de jamón o yogurt con cereales. En pocas palabras es un lugar para ir a dormir bañarse y no mucho más. Tiene una pileta bastante linda que no llegué a usar y el estacionamiento muy seguro dentro del mismo hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es excelente. Siempre hay que tener en cuenta que es un hotel de 3 estrellas, no de 4 ni de 5. Es tipo casona arreglada como hotel. Todo excelente. Desayuno sencillo. Muy agradable como te reciben
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019