2/10 Terrible
Paul
23 October 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the frontage had weeds growing and there was a sign that said that the office was closed today, but it was so weathered, I think it had been there every day for a year. After calling the number, a man came to the door 5 minutes later, and opened the door just enough to stretch his arm through and give us the key with out a word to say. The floor was only clean where you could see from a distance and down the side of the bed it was dirty and had cobwebs full of bugs. The soap dispenser in the bathroom had leaked out all over the vanity. The room listing brags a Spa Bath, but there was a note to say it didn't work. The freezer was so frosted over that the shelf was bulging down making it unusable. There was a hole in the sink draining board that had a plug that didn't cover the hole. The shelf in the kitchen cupboard was sagging down on an angle. The only draw in the room had the bottom all smashed in. The air conditioner had an isolating switch with a paper note that was stuck to the tiles with packaging tape, and we didn't use it as it was full of dust. There was a fan heater next to the bed, but it didn't work. After going out to dinner, we came back to share a bottle of wine around 8 pm but there was only one glass and when I called the number to see if they could give me another one, they told me it was too late. They tried to make it look presentable, but the standard of maintenance falls well short. Glad we only stayed 1 night. I would love to post photos
Paul
Stayed 1 night in Oct 2024