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"I highly recommend this hotel. The comfort and service was amazing. I wish I could have stayed for a lot longer "

"We stayed in the Suite Chalet with balcony and in-suite sauna room. I must say that this place is exceptional. The room has such a lovely rustic vibe and is the ultimate comfort for a couple. They seemed to have options for families and were super dog-friendly as well! The sauna with spectacular views out from the balcony is so special! Even the breakfast was super delicious with a wide variety of homemade pastries and locally sourced goods. The owners of this chalet village truly know how to spoil their guests. 10/10 would recommend to anyone."

"Not made welcome by staff except the chiefs at breakfasts and young receptionist who made the only effort all week to communicate with our skiing group of four. Hotel heating broken room very hot first day, but no heating there after for the week however towel rail was warm in en-suite. Floors dirty and towels very shabby. Breakfast hard work to obtain a nice coffee such as Cafe Late. After heavy snow hotel didn’t clear any snow from walk ways unlike all other hotels in area. No care for customers. Staff never said hello in mornings or on return in evenings which is basic level customer service. vanity mirror was hanging off its fixing. Lacking in care and waiting staff at breakfast seemed quite disorganised so had to request bread and meat/cheese be replenished. Our double delux room was quite basic and quite small compared to similar lrice level hotels in the area. Disappointed and won’t be returning to this hotel as we found much nice ones in livigno "