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"This is a beautiful property, but its real uniqueness is in the high caliber of service. Our one night stay here turned into 2 when a winter storm closed down I-80. The staff, who we had already found to be very accommodating, bent over backwards to make us comfortable. I can’t say enough about how they helped us “weather the storm” and make the best out of the situation. "

"Always great at The Scarlet"

"Good experience, staff pleasant"

"Very nice experience, rooms were very clean, Starbucks was in Lobby. Convenient to Haymarket area and all in walking distance. So many choices to eat, shop and nightlife available. The best part was so clean, safe and no problems within the area. Very well maintained area. "

"The staff is always welcoming and very kind and the hotel is always very clean. "

"I had my sons birthday party there and they allowed a large group to be in the lobby and didn’t mind all the crazy kids. "

"Great stay!"

"Great location, friendly staff and super easy check in. "

"great staff at check in. The manager was great to work with. My wife got sick and we had to leave after the 1st night and they cancelled our second night for free even though we paid for both nights at check in. what great customer service there is still understanding people that love to help people steve and debra b "