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"Helpful advice from staff"

"Air conditioning excellent - provided cool relief from the heatwave and a comfortable nights sleep. No stand or similar for suitcase. Just about enough hangers for one but not for a couple"

"Another fabulous visit to The Spa. Unfortunately only two nights this year! All the building work has been completed and it’s a wow. Yet again the greatest asset of this hotel is its staff. These are the friendliest group of people who will literally do anything to make sure your visit is splendid. Not everything can be perfect but be sure that The Spa will work hard to reach the top."

"Amazing service. Staff so lovely and couldn’t do enough. Absolutely stunning setting, lovely food and beautiful room. Would highly recommend and will definitely be back. "

"Great location, Very clean and friendly staff "

"On one side, this hotel looks out over a car park, on the other side over the sea or the harbour + abbey. You pay extra for views, but it is worth it: it is the best view you are going to get anywhere in Whitby. As for the hotel itself: it is showing its age, but has been well maintained e.g. updated bathrooms, beds are comfortable and exceptionally large. Good restaurant too. We were very happy there. Only minor complaint is no thermostatic valve on the showers. Other than that, this hotel is excellent."

"Amazing weekend staff fantastic. Sharon lola loved you and she taught her. Dog friendly. Food amazing and spectacular views.food and drink good prices. Good value for money. Slight improvements could be a fridge and dustpan in sheperds hut and a bin in back garden. Thanks for an wonderful weekend."

"The property was very nice and well kept, all of the staff were very friendly and helpful. Breakfast was lovely and would definitely stay here again. "

"Had a lovely stay. Room was bery clean. Staff were friendly "