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"Rooms were very comfortable and clean, with a great view over the city of Malang. Staff was very friendly too and even though they had quite a few trainees on the roster when I stayed, they tried their best and always had a smile on their face, even though they were still learning and occasionally had to clarify a number of things with the senior staff. I had to set off very early in the morning but they were kind enough to prepare a packed breakfast (with delicious nasi goreng) for me. "

"Incredible staff. Couldn’t have done more for us. The ambience of the hotel is relaxing and welcoming. Couldn’t recommend enough. "

"Even do the property is amazing food was very bad. They need to improve their options. There are not good restaurants around they stay longer is not a good idea"

"I was on a business trip, my associate suggested this hotel and arranged for a private driver so i really didn't spend much time in the hotel. The staff was friendly, the place clean and the morning buffet is quite good. The room price is good, i used Expedia to book it. This property is next to a couple of malls which was good when my phone charger died, samsung is in the mall. One thing that is probably a problem for most people is the 4 am Muslim prayers blasting across the city. This happens 5 times per day. Otherwise i felt safe in the area."

"Hotel and staff are very nice. The room are very comfy. "

"The staff was very friendly. Yanto, one of the management team was especially kind to me a d my girlfriend, taking great care of us during our stay. "

"Nice hotel. Very accommodating to the different things I needed whilst staying. "

"Odi from the front desk was really friendly, helpful and accommodating. He is an excellent front desk person. Mansur from the restaurant was another excellent employee."