10/10 Excellent
Jade
12 November 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Hilton Grand Vacations hotel. This was my first trip to Las Vegas. As a woman traveling alone, I always felt safe. The location is excellent. I walked to most of the sights and activities I went to. The hotel is beautiful and well cared for. My room was perfect. The heated pool and Jacuzzi are fantastic, as is the pool area. There was construction behind the pool area, but it didn't detract from my experience. Sometimes there was music near the pool area from the nearby Flamingo. However it was never loud enough to bother me. The staff is really wonderful. From the kind bellman who brought me towels, to the security guard, everyone was very helpful, friendly and nice. I especially want to thank the lovely young woman who works the overnight front desk shift. She helped me out several times, including very late Halloween night. The one thing I wish I'd known beforehand is, if you don't want to be woken up, it's not enough to put the 'Do Not Disturb' sign on your door. You also need to inform Guest Services not to disturb you. The Guest Services Team woke me by calling my room and texting me. They do that to connect with guests. Once I opted out they didn't wake me again. Even with that, I highly recommend this hotel. I definitely plan on staying at the Hilton Grand Vacations the next time I visit Las Vegas.
Jade
Stayed 7 nights in Oct 2024