We arrived to area from out of town, having received no information prior to arrival with any check-in directions.
When we arrived at 3:00 pm, the place was locked up, no cars in the lot, no sign anywhere with directions. The front of the property was somewhat overgrown and really did not look like the pictures in VRBO. We had no internet access so were unable to research further on VRBO. We left a phone message that was returned later in the afternoon... by that time and in good faith we chose to move on. When we finally did have internet connection and were able to reach the owner and VRBO, both parties were unwilling to work with us and we are currently in dispute process to get our deposit refunded.
We have since learned that property had been closed for 2-3 years and had just opened again, which might explain the lack of communication and signage for customers. However we are disappointed that there has been no effort to work with us in this situation. Have used VRBO many times, have never had such an unprofessional experience.